Bathroom Remodel Dallas: 9 Questions to Ask Your Remodeler

You're sick and tired of using an outdated tub or damaged shower in your Dallas home. The problem is that you've also dealt with some pretty nightmarish remodelers in the past, and you're in no hurry to open that door again. Is there any way to minimize some of the problems you've faced before, like final price tags significantly exceeding your estimate or contractors failing to stick to the timeline?

At ZINTEX Remodeling Group, we've completed tens of thousands of tub, shower, and full bathroom remodels. In fact, Dallas bathroom remodeling is near and dear to our hearts, having opened our doors right here in DFW in 2001. We know we're not the right fit for every homeowner, but we also know how to minimize risk when hiring a bathroom remodeler, no matter which company you choose. Read on as we share the top nine questions to ask a Dallas bathroom remodeling company before hiring them.

1. What services do you offer?

If you’ve never worked with a bathroom remodeling company before, you may not realize just how different one can be from the next. While one may prefer to take on studs-to-done contracts that completely transform bathrooms into brand-new spaces, others may focus on key areas, like tubs and showers. Even if you have only a vague idea of what you’re looking for, it’s useful to make sure you hire a bathroom remodeling company that will actually tackle the changes you need.

In addition to offering varying services, bathroom remodeling companies often specialize in specific bathroom remodeling materials. For example, while DFW Bathroom Remodeling works with tile and grout, ZINTEX Remodeling Group works with acrylic shower wall panels. You can learn more about the key differences between the top Dallas bathroom remodeling companies in our guide.

2. What is your experience with bathroom remodels like mine?

Once you know what types of services a Dallas bathroom remodeling company offers, it’s time to learn more about their hands-on experience. Look for someone with a proven track record in the specific type of project you have in mind. For example, if you're seeking a tub to shower conversion, ask how many tub-to-shower conversions they’ve completed in the last year. 

Why? The more times a remodeler has completed a specific type of remodel, the better they understand it. This can lead to faster installations with fewer mistakes and, when the occasional problem arises, an arsenal of solutions.

3. How long have you been in business?

If you head to Google and search something like “bathroom remodeling Dallas,” you’re going to get at least a dozen different companies. As we already mentioned, they won’t all offer the same services, but that isn’t the only thing to consider when ruling different companies out. You should also assess how long a company has been in business (which is not the same as something like years of collective experience). 

An older business is more likely to have more experience with the type of remodel you’re interested in, but they’re also less likely to disappear on you. A brand-new business might seem more cutting-edge than the twenty-year-old family business, but if they don’t have staying power, the warranty they offer won’t do you any good. Hire the company that isn’t going anywhere so you can get lasting support for your new bathroom. 

4. Can you provide local references?

There’s no reason why you should have to take a remodeler’s word for it that they do quality work. Always make sure that you look at their star rating on sites like Google, checking written reviews for mentions of good customer service, timely construction, and accurate pricing. 

In addition to checking online reviews, you can also ask your Dallas remodeling company to provide references. Reaching out to past clients is a great way to ask specific questions and better understand their experience in terms of communication, timeliness, and quality of work.

5. Are you licensed and insured in Dallas?

What constitutes a “good” answer to many of these questions is subjective, but this one is non-negotiable. You should never hire a remodeler or contractor that doesn’t have City of Dallas General Contractor Registration, as well as Commercial General Liability and Worker’s Comp insurance.

Proper licensing entails that your remodeler has met the standards in Dallas to perform your remodel. Proper insurance protects you from having to foot the bill in the event that your remodeler gets injured or damages your property during your remodel. There’s no reason to work with someone who doesn’t check both of these boxes, even if they offer lower prices than their competitors.

6. What bathroom remodeling warranties do you offer?

Naturally, you want to hire a bathroom remodeling company with a proven track record of high-quality workmanship. That said, the unexpected can arise. If it does, you want to make sure you have comprehensive coverage for repairs.

A good remodeler will offer both workmanship warranties and product warranties. The first covers damage related to installation errors and the second covers damage caused by product defects. Ideally, these will come with lifetime or limited-lifetime terms, so you’ll have protection the entire time you own your home. 

7. What’s included in your bathroom remodel quote?

It can be tempting to go with the lowest offer, especially when you’re working with a tight budget. The reality is that the lowest offer can reflect a few undesirable things, starting with low-quality or unlicensed labor and ending with hidden costs. 

Make sure that the estimate you receive covers everything your remodeling company charges for, such as plumbing repairs, materials, labor, and cleanup. If it doesn’t, that low-ball offer could end up being just as expensive (if not more so) than the mid-range offer you turned down.

8. What is your estimated timeline for my remodel?

Everyone expects to get a financial estimate during their design consultation. Did you know there’s another element your bathroom remodeling company should cover so you can make an informed decision? We’re talking about the remodel timeline.

Your remodel timeline consists of two parts. The first is the lead time, or the amount of time after signing your contract that it will take for your materials to ship and be checked for quality control. The second is the installation time, or the amount of time your installers will actually need to be in your home from demolition to post-install cleanup. Make sure you get both on your calendar (and that previous customers mention estimated timeline accuracy in their reviews, so you know the timeline you’re offered is reliable).

Bonus tip: Looking for a faster lead time? Talk to our design consultants about the FastTrack Program, which can take your bathroom from outdated to brand-new in less than three weeks. 

9. What sets you apart from other Dallas bathroom remodeling companies?

Don’t hesitate to ask contractors what makes them unique. Whether it’s their commitment to customer service, superior craftsmanship, or eco-friendly materials, learning about their standout qualities can help you make an informed decision. 

A remodeler’s passion for their work often shines during this conversation, helping you gauge their enthusiasm and professionalism. On the other hand, if a remodeler can’t answer this question, it could mean that their company doesn’t take a unified approach to remodeling or doesn’t feel strongly about their mission.

Looking for Dallas Bathroom Remodeling Near Me? Consider ZINTEX Remodeling Group

You're ready to take the plunge and invest in a new bathroom, but it's crucial that you set yourself up for success by finding the Dallas bathroom remodeling company that can actually get the job done as promised. With this guide, you can be sure to cover the most important bases and make an informed choice.

What can you expect from taking the next step? Find out in our guide to ZINTEX design consultations.