What it’s actually like to work with us

Showing 385–408

• This is the 2nd bathroom Zintex has installed for us. We are so satisfied! Dave, the installer, is exceptional at his job! He's very thorough and professional at his job, cleans up everything after each day's work and is very conscientious about our personal privacy coming and going while being in and out on the job. We requested Dave for this job having dealt with him on the first one 7 months ago. Chelsea was also excellent about notifying us as to when installation was going to take place and what to expect during the time of the installation. She answered questions and returned phone calls when necessary. The company has made the bathroom remodeling process very pleasant and easy to deal with under conditions that could be inconvenient and uncomfortable. We are extremely happy with the experience and the beautiful results.

  Full Bathroom Remodels

• I have to start off by stating that our design consultant Selah and our installers OJ and Benny were great. Selah really sold us on this company which is why we chose to pay 3 times the amount it was going to be with another company. We were sold on the lifetime warranty, how thorough the company is with every little detail, and how we had dedicated project managers that we would speak to. So let's break these key factors down. The lifetime warranty. The presentation basically told us how amazing the warranty was. We got to watch Selah hit a sample peice of drain pan to show how durable it is. I seem to recall almost everything is lifetime warranty on this show. We'll thats amazing to me, except I just noticed that the warranty information was just uploaded into my project portal and few days ago and states "The "Limited" designation defines specific boundaries and exclusions to your coverage. This warranty does not cover damage caused by accidental impact (such as dents, chips, or scratches), the use of harsh chemical cleaners, or improper maintenance. Additionally, coverage excludes issues resulting from structural settling, external plumbing failures, or changes in surface appearance due to normal aging." Do, I will need to dig in more to see what it actually will cover. How thorough the company is and our dedicated project managers go hand in hand. Our Consultant did make a mistake by putting left drain hole instead of center. She noticed this at the end of our consultation during her video walk through and stated it on camera so it could be corrected. We received a call from what I could only assume was one of our project managers stating that all items arrived and gave us a scheduled date. We wanted to verify that they had corrected the drain location area. She said she would look into it and call us back. We never received a call back. Our project app changed back to the stage where it was pending materials. A few days later my husband called and left a voicemail asking for an update as the date she spoke of was coming up. We never heard back from a person. Instead, we received a text message 1-2 weeks later with a new install. We assumed this was because the correct pan had been ordered. We left it alone and let the project move forward. Install day comes and the guys are great. Very kind and they worked long hours to knock the project out. My husband noticed the pan was a left drain not center. He asked the installer about it and he said he did hear something about that on the video. He said if we were okay with the left drain he could reroute the plumbing as he had to change that all out anyways. We went ahead and agreed because honestly if it drains, im not picky on that detail. I just couldn't understand why the earlier install date didnt happen if we weren't waiting on the center drain pan. The installers worked late and got the project knocked out. We looked over the project and it looked really good. The next day we realized the doors that were installed weren't correct. We had ordered frosted doors and these are clear. We also noticed the floor trim is about an inch too short, but it was covered by the toilet so we didnt notice that initially. Sadly it looks like we will have to schedule a day to have new doors installed. We have reached out, but it was a weekend and a holiday coming up. Usually things like this dont bother us and we just go with the flow of life, but this project was $20,000.00 and we mainly paid that outrageous price for the peace of mind that we felt we were getting. The presentation gave the feeling that they had such a solid procedure in place that it would be flawless. One of the stages asks that you give them time to unpack and inspect all materials before they call to schedule. We'll, that has been our experience so far. Hopefully after the holiday we will move forward with corrections. In the end, the shower does look very nice compared to what we had before.

  Walk-In Showers

• They were very professional and clean, I love the work that was done

  Walk-In Showers

• Once the work began, they did a wonderful job. The installer was very hard working and consulted me from beginning to end. He left everything clean and trash free. From the installer to upper mgmt I was treated with respect and was listened to. They checked in on me from beginning to end. I am very pleased with my new shower!

  Walk-In Showers

• Stephen Heaton came out gave us the rub down. Price quote and time line. We selected what we wanted. We were on a time line so we used the options in the under 3 week installment program. Guys - Timothy Oberg & Ricky came out to install. They were done in one day. I have an old home so that is always a challenge. They fix floor issues and reinforced under the bathroom. Took all mess away. I do not need allot of lip-service so this was perfect for me. The shower looks great!! I am very pleased.

  Walk-In Showers

• Matt Stem and Justin Collin’s did a great job! The work was quality, they were on time and professional, and my new shower is beautiful!

  Walk-In Showers

• ****** ******* and **** Stem provided professional service while giving me a beautiful new shower. They were both very nice, left things cleaner than when they arrived, and met their timeline. I would love for them to come back for more projects.

  Walk-In Showers

• Our old shower was a mess. Tech came in and demo’d the old one and installed our new shower. He was very knowledgeable and very thorough. He made sure everything was above par. Highly recommend for remodels!

  Walk-In Showers

• We just had a new walk-in shower installed by Zintex Remodeling and the whole process was smooth and easy from beginning to end. A big shout out to everyone involved from Katherine our sales person, Mirella the office contact, Johnny the field manager and Jose and his crew the installers. Everyone was friendly, knowledgeable and on time. Our house was as clean when they left as when they arrived. We love our beautiful new shower. Thanks again Zintex Remodeling!

  Walk-In Showers

• Friendly people and a good job done on time with the walk in shower.

  Walk-In Showers

• Very happy with product and installation. Christan did a great job.

  Walk-In Showers

• There were numerous companies to choose from for the bathtub to be replaced with a walk-in shower but I decided on Jacuzzi. The installer, Zintex, assigned Cindy as the rep and Jonathan as the installer. Both of them were wonderful to deal with. Jonathon did an exceptional job with the installation. I highly recommend him as he is very conscientious about the quality of his work. It looks wonderful! Thanks!

  Walk-In Showers

• The guy that put the walk-in shower in was great... But I was not expecting the shower to be a kit that probably only cost maybe $2,000 and that would be for labor also. I know that it is not worth $16,500. So no I am not happy at all. I feel like my 82 yo Mother was taken advantage of and I feel that we were greatly over charged for nothing but a KIT. REALLY NOT HAPPY! AND I WILL NOT BE REFERRING ANYONE TO ZINTEX. SO OVER CHARGED IT SHOULD BE ILLEGAL.

  Walk-In Showers

• Zintex did a great job with our bathroom remodels. Our account manager, Rebecca Ikenberg, kept us informed throughout the process and was very helpful when I asked to make a change. The installer, Christian Buchanan, was prompt, professional, helpful, worked very hard and did an excellent job. Casey Allen, the field manager, checked in periodically and gave us good advice. Service manager Phillip was quick to fix a few minor issues, and reminded us of the lifetime warranty. The job was started and completed on time. All in all, a great experience and I highly recommend Zintex.

  Full Bathroom Remodels

• Very informative and showed a great product and service.

  Walk-In Showers

• Very professional process from start to fi ish. We are very pleased with the final product.

  Walk-In Showers

• The techs here are incredible, some of the kindest people and a pleasure to do business with. I’d recommend Zintex to any of my friends or family for any work they may look to get done in the future.

  Walk-In Showers

• Richard Meeks was thorough and professional!! I enjoyed talking to him!!

  Walk-In Showers

• **** and **** did an outstanding job on our new bathroom remodel. The final outcome is beautiful and exceeded our expectations.

  Full Bathroom Remodels

• The entire process was easy, from an informative, honest and transparent sales prrsentation, to frequent communication during construction, very capable installers that paid attention to details, and an outstanding finished job. Very pleased with my experience with the Zintex crew.

  Walk-In Showers

• Great experience from beginning to end. Design Consultant, Annabel explained the process well. We told her our needs and Zintex was an easy sell for us. Next came the Project Manager, Emily who took it over from there. She stayed in contact with us through the next steps, product recieving and inspection and assigning the installation crew. Next came the installation crew, Samuel's crew did an awesome job. They went out of their way to make sure traffic area stayed clean. At end he explained how to use new fixtures, cleaning products and care. I would highly recommend ZinTex and please ask for these folks, you won't be disappointed! I've added before, during, after pictures.

  Walk-In Showers