What it’s actually like to work with us

Showing 1225–1248

• Zintex installers Juan and Ethan did an outstanding job putting my new Jacuzzi walk-in shower in my master bathroom. They were both very professional and very nice. Juan was very patient listening to all my questions and answering them. Ethan worked hard and was very respectful. We feel blessed to have had both Juan and Ethan as our installers. They are the best! Shaun Snell did a great job telling us about the Jacuzzi walk in shower and helping us pick all the features that we wanted. Emily did a great job getting us scheduled and all the right stuff ordered to get the job done right. Overall Zintex people did a very professional job adding a beautiful walk in shower to our master bathroom!

  Walk-In Showers

• Tristan Trevino did a good job explaining the company and product I will be using them for my project

  Walk-In Showers

• Fantastic results! Fred and Daniel did a great job and were very courteous.

  Walk-In Showers

• Zintex has been great. Fine got new walk-in shower in less than 2 days. All workers great, courteous. Etc. Couple small concerns after installation, they have been here and taken care promptly. Mirella our project manager is great, always responsive When I have contacted her. She follows up to be sure we are satisfied. 👍👍👏👏

  Walk-In Showers

• We had a knowledgeable experience with Steve I could tell he was telling us the truth. He was also helpful in knowing what we needed to be safe and in the space that we had. Then Rebecca called and took care of financing she was polite, knowledgeable, and patient. She answered any questions I had, called to make sure we were happy with the work that was being done. Then called and emailed me with receipts and letting me know what was being done. Great service. We had Denzil the installer he had a lot of experience. Did a great job on 2 showers 1 was a metal tub so it took a lot of strength, he knew what he was doing and did a great job. We are very happy with both of our showers and feel safe. Thank you again team. Mrs Romero

  Walk-In Showers

• Fantastic job on our shower remodel. Would highly recommend them

  Walk-In Showers

• Shamar and his crew did an excellent job. Everything was done and cleaned as promised in a timely manner.

  Walk-In Showers

• Matt Zachar was very professional and courteous Did a great job, Very happy with his work! A nice young man.

  Walk-In Showers

• Five Star all the way. Bryan was our installer. He did a wonderful job. He worked hard all week. I don’t even think he stopped to eat!! David also came out. They were friendly and took time to answer any questions. Our project was quite trying and they went above and beyond!! And they cleaned up afterwards. Kate also checked on our progress and made sure everything was going smoothly. She also kept us up to date on the progress of the material that had been ordered and when our project would be started. We would definitely recommend Zintex.

  Walk-In Showers

• From start to finish Priscilla was wonderful!Any questions I had, she had the answers and kept me informed thru the whole procedure. And Jesse my installer is a dream come true! Perfection is his motto because I'm a fussy person and he exceeded my expectations 100 percent. I would have them install anything and know it would be perfect!

  Walk-In Showers

• From the signing of the contract to the end of installation, everyone explained everything, start to finish, to perfection. All who represented Zintex were friendly and knowledgeable of what they were doing. *********** ****** did an amazing job as well as his helper *****. All worked diligently to turn our shower remodel into everything we wanted! Thank you!

  Walk-In Showers

• Two weeks after installation the shower is falling apart. Funny how I can't get a response or phone call back from Zintex. This is poor customer service

  Walk-In Showers

• A contract was signed in Dec. 2024 for a ADA ******* **** ******* was the project manager. There was little interaction with her until 2 days before the install was to begin in Jan. 2025.I was told to expect ****** at my home. To my shock, ****** and his partner did not speak English. A total of 4 English words were used in 2 days. They were Okay, Sign, Water and Wife. Hand gestures were mainly used to communicate. So trying to explain what height and orientation the grab bars needed to be was nearly impossible and very frustrating.This has left me with wall damage in part from the adhesive caulking that they used. I have brought all this up with ****. She stated that she was not aware of a language barrier with this installer. To me, this says she is aware of language issues with other installers. **** said that she was going to speak with the field manager. I have not heard of any outcome from a conversation if it happened at all.**** tried to reassure me by reminding me of the lifetime warranty. Everything could be fixed. I Said NO! I gave Zintex the benefit of the doubt once. Zintex does not get a 2nd chance. No one from Zintex is welcome in my home again.Later, I was contacted by ***** from the sales ***** asking for a referral. I gave ***** the condensed version of events and asked to NOT contact me again. I told Mr. **** ****** via e-mail that if anyone from Zintex contacts me again for a referral or reference that I will blast this account of events to Every outlet I can think of. I kept my end of the bargain until May 11, 2026 when I was contacted by the *********** again. No, I am not thrilled with the work and the management that is in place.This should have gone much smoother for a $13k *******Lastly, nowhere in all of this was there a single apology from anyone.Would that have made a difference? I would like to think so. Minimally, it would have shown some respect.

  Walk-In Showers

• They were always on time. They cleaned up daily. They answered every question I asked. They were very courteous.

  Walk-In Showers

• Had a tub, wanted a smaller step in and out so I contacted Zintex and within a week I had a beautiful and much more convenient bathing solution. Install only took a day! Very professional and supportive throughout the whole process!

  Walk-In Showers

• We are very pleased with everyone we encountered at Zintex. Jesse Kishen, our installer was super! He worked very patiently with us "old folks" and took his time to make sure everything was done just as we wanted. He was very neat and left no mess - even when he left for the night to return the next morning, there was no mess in our bathroom, so that we were able to use it like normal. Thank you for our new shower! Silvio and Margie Cianfrone

  Walk-In Showers

• I had a professional and nice installer and crew. I would recommend him any day of the week.

  Walk-In Showers

• I had reservations about using another bathroom remodeling service after a past experience. Zintex is a topnotch company, from the presentation with Jeason, the installation with Samuel and his crew, to the follow-up with AJ and Emily, they were pleasure to work with! The workers were always punctual, polite, and took great pride in their workmanship! This company is built on EXCELLENCE in product quality, customer service, and pride of doing a good job! Keep up the good work! To Nick Zindel, I know that Zintex is a closely held organization, but if you ever decide to take it public, please let me know! I might like to buy some Zintex stock!

  Full Bathroom Remodels

• Rigo did a fantastic job. He was early was very neat very professional explained everything before he left. Outstanding craftsman.

  Walk-In Showers