What it’s actually like to work with us

Showing 1033–1056

• The entire renovation process was seamless.

  Walk-In Showers

• Rigo our installer did an amazing job.

  Walk-In Showers

• The best we could ever ask for.

  Walk-In Showers

• Austin and his team did an awesome job.

  Walk-In Showers

• Logan Rust sold us the job and David Elms was the installer. He did a great job and left the house clean. We are adding a steamer to the shower so had to get special door so will take 3 weeks. But I bought a cheap shower curtain for now. I will add pics when glass door gets installed

  Walk-In Showers

• We love our new walk-in shower. Our Manager, Stephanie, was very helpful and professional. Our Installers, John, Paul, Fred, and George got everything exactly right. We were so impressed at how well-planned and organized the entire shower installation was carried out as well as the fit and finish of the final product. I shall happily recommend this company in future.

  Walk-In Showers

• The entire renovation process was seem less. When we first met with project manager he shared they only work with best contractors and we would not need to worry. I was blown away with the professionalism and care with our contractor Shamar. He went above and beyond, it felt like this project was being completed for his own home. I would recommend Zintex.

  Walk-In Showers

• Rigo our installer did an amazing job. He kept everything clean and orderly, started on time, and finished on time as well. No mess at all

  Walk-In Showers

• The best we could ever ask for. Fantastic performance and fast pace. I hope you keep this contractor’s group and never lose them. We are delighted with outcome. More to come after I scan code. Thank you again.

  Walk-In Showers

• Austin and his team did an awesome job, they consulted me on everything they did. Thank you Stephanie for reaching out asking how everything was going. May God bless each and every one of you, thanks again for making it possible.

  Walk-In Showers

• ****, ***** and **** and *** were great to work with. We are repeat customers and think your showers are great. Thank you for a good experience. Your employees were great to work with.

  Walk-In Showers

• We are very pleased & happy that we chose Zintex.

  Walk-In Showers

• We are very pleased & happy that we chose Zintex to install our new shower. Terrance, Cindy, Stephanie, Rick and his helper were all Wonderful. From beginning to end our experience with Zintex was great. We were kept update regularly before installation. On installation day Rick & his helper were prompt & did an Awesome job of installing shower and it is Beautiful. I thoroughly enjoyed taking a shower last night. My husband did also. I would definitely recommend Zintex, a very professional company with very nice employees.

  Walk-In Showers

• Definitely would recommend Zintex for shower remodeling service.

  Walk-In Showers

• As an incredibly patient person, I am at my wits end with these people. They changed the scope of work after the work order was signed. Were supposed to issue a refund and I’ve been waiting 4 weeks to get my 10k back. At the beginning of May, I finally got my grandmother to agree to a bathroom remodel. We needed to remove the tub and replace with a shower for her safety. I had talked to her about contractor options and planned to get back with her. She called the next day to let me know that she had seen a commercial on television for Jacuzzi. The commercial stated that they would do a free shower install with the purchase of a Jacuzzi brand shower. It was advertised as a one day full bath remodel. I found this somewhat problematic to begin with, but went ahead with it anyway, and met with a sales person from Zintex/jacuzzi on the 9th of May. After choosing colors, discussing the process, and setting a date, I paid them a deposit of half the balance. I wrote them a check for over $10,000 and we were due to have work start on the 26th of June. I was contacted by Brad the sales person on 12th of June to let me know that they had to change the scope of work because the paneling my grandma had requested behind her vanity was not considered an option and so I was asked if we could do a texture and paint instead. After reading the change order, I realized that they were expecting my grandmother to paint her own bathroom. This was obviously a major issue. After speaking with Brad and being unclear on the scope of work that Zintex/jacuzzi planned to do, requested a refund of my deposit on 27 May. I was advised by Brad that he would get with Priscilla, the office manager, and that she would take care of the refund process. I reached out to Priscilla two days later as I had not heard anything, and she stated that she was getting with the cancellation department. On May 27th I received a call from different person and discussed my issues with Hunter and what we needed to do to refund my money. He stated that they would put a check in the mail and since this was on a Thursday that I should call back if I had not received my check by Monday. This was only after quite a bit of back-and-forth about them keeping my deposit, etc., etc. which I found bizarre since they had not started any work and had changed the scope of the work order that we had agreed upon. Zintex has a 72 hour rescission period and during that rescission period the scope of the work was changed and after that change was made I felt uncomfortable with this type of contractor working on my grandma’s house since it is three hours away. The entire reason to overpay for something like this, is for simple peace of mind that it will be handled professionally and the process should be easy. Here we were, several weeks in, with no definitive answer on how her bathroom would be finished. I called Hunter on the 4th of June to let him know that I had not received my refund check. I never received a call back. On the 14th of June my grandma received a check in her name that had been mailed to the wrong address. So after not sending it, then sending it to the wrong address, and floating around the state, we finally had a refund check. Since the refund check was made out to my grandma my only option is to drive 3 hours to pick her up, make her get out of her house to go to the bank with me, take her home and then drive the 3 hours to get back home. She cannot deposit a check this large or she’ll lose medical benefits. I called Hunter again today. I asked if they had a physical office I could go to and he said he would call back. After he called back he let me know that they have now placed a STOP PAYMENT ON THE CHECK I have and are going to mail another one. This removed my option of taking my grandmother to the bank and placed it directly back into a waiting pattern. I am speechless. So now… I’m expected to wait on another check that took a month the first time? Absolutely choose a different contractor with a better administrative and financial back office.

  Full Bathroom Remodels

• We love our new walk in shower

  Walk-In Showers

• Tech, Brian, worked very well.

  Walk-In Showers

• Zintex did a significant remodel in our main bathroom.

  Walk-In Showers