ZINTEX reviews

What it’s actually like to work with us

7,000+ reviews from real homeowners in every market we serve, unfiltered.

Everything was taken care of very professionally. My home is 91 years old, not a straight wall anywhere. Dakota handled every roadblock like the pro he is. Turned out beautifully.

Jenolin H. Tyler, TX Bathroom remodel

Where our reviews come from

7,000+ reviews from real homeowners

Real homeowners, real projects, in every market we serve.

Review totals as of November 2026.

Google reviews

What homeowners say on Google

The newest five-star reviews from Google, across every state we serve.

  • Hector the installer and helper was very professional, and finish the job in one day. Cindy the project manager kept me informed step by step. My husband and I gives them all a thumbs up 👍

    • Walk-In Showers

    Joan Thornton Kenner, Louisiana

    Reviewed on Google · November 2026

  • James Moffitt was wonderful, hard worker. Explained each step and made sure if we had questions he answered them throughly. The finished job looks fantastic. We would highly recommend this company and James to our family and friends.

    • Walk-In Showers

    Melissa Bartlett, Tennessee

    Reviewed on Google · October 2026

  • Installation came early which worked for us, installers were very polite and informative of the installation process. Took 1 1/2 days to remove old and install a beautiful shower. Everything that was discussed prior to installation was right on spot. They covered the floors took away old things and cleaned the are as if no one was working in the area.

    • Walk-In Showers

    Susan Barber Pearl, Mississippi

    Reviewed on Google · October 2026

  • David had us up and going really quickly and didnt put us off til the next day which was appreciated …. Very friendly … and Priscilla was very accomodating and friendly as well ….. 5 stars for sure!!! 😎

    • Walk-In Showers

    pete bourns Norman, Oklahoma

    Reviewed on Google · October 2026

  • We had 2 showers remodeled and they turned out great. Joel installed the showers and Chelsea was are go to project manager and very easy to deal with and really cared with our progress

    • Walk-In Showers

    Wayne Gottschalk Wichita, Kansas

    Reviewed on Google · October 2026

  • Martin and James did a really good job, really nice and very informative! We all love the results. The 3 days were very much so worth it!

    • Walk-In Showers

    garland kimble Bartlett, Tennessee

    Reviewed on Google · October 2026

  • Devin was great with his knowledge of the options, procedures. Chelsea's coordinating things made everything run smoothly. Jason Weaver and his assistant did an outstanding job on the demo and installation. Timely, left no mess, no trash. Everything was the way I wanted and expected it to be. Couldn't ask for anything more.

    • Walk-In Showers

    Mike Pearson Little Rock, Arkansas

    Reviewed on Google · October 2026

  • We had a problem with our fairly new shower. We called Zintex and talked to Kate. She handled it very quickly. Her repairman was dispatched the next day and he fixed our problem. Thanks so much Kate…

    • Walk-In Showers

    David Shreveport, Louisiana

    Reviewed on Google · October 2026

  • We had a Jacuzzi shower installed through Zintex Remodeling Group. It is absolutely gorgeous. Our project manager, Kate, was very easy to work with and kept us up to date on the project through the Zintex app. Our installer, Lars, did an excellent job and answered all of our questions. I would highly recommend Zintex Remodeling Group!

    • Walk-In Showers

    Rose Kaiser Kansas City, Kansas

    Reviewed on Google · October 2026

BBB reviews

What homeowners say on the BBB

339 reviews on the Better Business Bureau, with a 4.9 average.

  • **** and ******* make a great team. **** was accessible and helpful throughout the planning process and ******* did a great job installing. We had a couple of issues with our existing shower and ******* did a great job adapting and working through the issues. Love our finished product

    • Walk-In Showers

    Paul D Lewisville, Texas

    Reviewed on BBB · October 2026

  • Im very pleased with my bathroom remodel. Im glad I went with Zintex. ***** and ****** did excellent job on the install. ****** ****** was field manger and he came by numerous times to check to see how everything was going. **** ***** account manager called daily to see how things going and if I had any issues.

    • Full Bathroom Remodels

    Patricia B Lewisville, Texas

    Reviewed on BBB · October 2026

  • Truly professionals, from beginning to end! We were kept informed through the whole process and the installers were fantastic!

    • Walk-In Showers

    Connie T Lewisville, Texas

    Reviewed on BBB · October 2026

  • Reviews were good and the presentation was first class. *** ****** and *****, the installer, did an excellent job along with ********* who kept me advised on each phase of the job. Very happy with my new walk in shower! Zintex is a great company to work with.

    • Walk-In Showers

    Jenny W Lewisville, Texas

    Reviewed on BBB · October 2026

  • ******* Great work, ******* did a great job. Im very happy with the product. He cleaned up after his work each day and walked me through everything and very happy with his attitude and professionalism and I will definitely recommend the product and ******* on future jobs.

    • Walk-In Showers

    Thom G Lewisville, Texas

    Reviewed on BBB · October 2026

  • **** did an excellent job! We are very happy with our new walk in shower! Explained everything to us about the new shower. And installed a new toilet. Very pleased

    • Full Bathroom Remodels

    Dia M Lewisville, Texas

    Reviewed on BBB · October 2026

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  • Bret was helpful and so polite. We appreciate you and love our new shower.

    Walk-In Showers

    Steve L. Norman, Oklahoma

    Reviewed on Google · May 2024

  • Logan was very professional, personal, and genuine. He was very educated with the business. We enjoyed the presentation and the time he spent informing us of our options

    Walk-In Showers

    carrie hager Little Rock, Arkansas

    Reviewed on Google · May 2024

  • Bret was helpful and so polite. We appreciate you and love our new shower.

    Walk-In Showers

    Steve Lail Norman, Oklahoma

    Reviewed on Google · May 2024

  • Great job it is beautiful.

    Walk-In Showers

    Audrey Parmley Little Rock, Arkansas

    Reviewed on Google · May 2024

  • Work was done on time by Daron and Bo. Nice job.

    Walk-In Showers

    Michael Henry Nashville, Tennessee

    Reviewed on Google · May 2024

  • I took a chance at this company coming in and redoing our shower but could not be happier with the entire process, from start to finish. From Brad coming out to our house and being so kind and patient to all my questions and concerns and helping to pick out details to the follow-up from Dawn on the materials ordered and scheduling the installation and after all the installation was completed to make sure I was happy; to Dan'te doing the installation, he kept everything so clean and mess free it was unbelievable to think that he did anything in there but magically make the new shower appear. The whole process was the easiest, most wonderful, and stress-free process that I have ever been through. I would 1000% recommend this company and will use them again on another project.

    Walk-In Showers

    Tammy McCrone Bartlett, Tennessee

    Reviewed on Google · May 2024

  • I was in the market for a bathtub. The builder grade model in my new home was horrible and cracked within 2 years of living there. I reached out to several remodeling companies and chose Zintex. Here's why. My sales consultant, Lovell, was pleasant, knowledgeable and quite a funny gentleman. He was patient as I asked questions and inquired about various designs. I knew this would be a large investment and he took the time to make me feel comfortable with no pressure to purchase. He explained the designs, install process and financing options. Please note, the sales consultant will pull your credit to consider finance options if you are not paying cash. You have 24 hours to rescind, but I knew this was a purchase I was going to keep. Within a day of contract, Dawn, my customer service consultant, called to go over all specs. She provided install dates and reiterated the install process. I could call her with any question - and I did! Two things to note here, Dawn was able to move my install date up a couple of weeks which was delightful! She called with a question about my grab bar finishing. Her team caught that it was incorrect, and they were able to change it out quickly. She confirmed the installers arrival time and a few additional details. When installers Dayron and Bo arrived, they got right to work. It was not a noisy and intrusive process. I work from home and my colleagues didn't hear the minor drilling and other light noises. Dayron and Bo completed the install in one day and came back the next day to do a walk-thru, ask if I had any questions and make sure I was pleased with the install. They even shared how to clean my bathtub for optimal use. I loved it because there is a no-slip bottom and an extra layer under the tub, so it sits right and doesn't sink in the middle if there is a larger person using it. Note, they cleaned up and cleared out any materials, including sweeping my steps. My grab bar arrived and the Field Manager, Christian, added that in less than five minutes. He did a quality control check and was very pleasant to speak with. He arrived on time and was knowledgeable and professional. I would DEFINITELY recommend Zintex to anyone looking to spruce up their bathroom!

    Walk-In Showers

    Yolanda Nashville, Tennessee

    Reviewed on Google · May 2024

  • I requested an estimate and was very impressed with the quality of materials used, processes to be followed. My sales rep ( John) was very knowledgeable of the product, wheres its manufactured, the processes used to manufacture the product. John made me feel comfortable about the entire project.

    Walk-In Showers

    craig Vogelsang Bartlett, Tennessee

    Reviewed on Google · May 2024

  • Very pleased with installation. Very professional. Good cleanup afterwards. Kenneth Brown did a great job.

    Walk-In Showers

    Vicki Kiker Amarillo, Texas

    Reviewed on Google · May 2024

  • He was very professional and polite with all he told us about your product, Mathew Lewis was very nice and helpful in answering questions about your work

    Walk-In Showers

    Kelly Ragan Tulsa, Oklahoma

    Reviewed on Google · May 2024

  • Great guy very knowledgeable

    Walk-In Showers

    Rick Davis Bartlett, Tennessee

    Reviewed on Google · May 2024

  • Was thoroughly fantastically agreeable to everything they told us we love it. I can’t wait to give it.

    Walk-In Showers

    Jo Ann Lovejoy Tulsa, Oklahoma

    Reviewed on Google · May 2024

  • Our experience with the Zintex shower replacements in our home was great! Marco and Dominic are outstanding at what they do! Very pleasant to work with. They made adjustments to meet our needs and met all of our expectations with a happy heart! They are to be commended for excellent customer service! Dawn was very informative and accommodating as well. She responded to all requests in a timely manner and was very helpful. Lovell presented the product nicely when he came to sell it. Josanna was informative when she called for scheduling. Christian Ray, Dawn and Bryan Kemp were quick to respond to change orders. This company works very well as a team to meet customer expectations. We are very happy with our new showers. It was worth the money. Don't hesitate. Call them!

    Walk-In Showers

    Laura Dean Bartlett, Tennessee

    Reviewed on Google · May 2024

  • Mr. Genaro, Was very professional, kind and courtesy. He explained how to operate the shower. The walk in shower is Spot On. Mr. Generous, made sure that he went over everything to the tee. I would recommend Mr. Genaro, to work or fix anyone's home improvement.

    Walk-In Showers

    Ron C. Bartlett, Tennessee

    Reviewed on Google · May 2024

  • Very professional and informative. Looking forward to having the job complete.

    Walk-In Showers

    ann mcgee Bartlett, Tennessee

    Reviewed on Google · May 2024

  • Chris did a fantastic job. Was very respectful and professional.

    Walk-In Showers

    Lori Kidd Midland, Texas

    Reviewed on Google · May 2024

  • Mr. Genaro, Was very professional, kind and courtesy. He explained how to operate the shower. The walk in shower is Spot On. Mr. Generous, made sure that he went over everything to the tee. I would recommend Mr. Genaro, to work or fix anyone's home improvement.

    Walk-In Showers

    Ron Currence Bartlett, Tennessee

    Reviewed on Google · May 2024

  • EDIT: I was not able to reply to your reply. My mom is 90 years old with dementia, she doesn't feel well and I have power of attorney over everything. While I understand the concerns on your end, I am not sure why the guy showed up since I did tell two customer service reps that my mom was not going to be taking part in the meeting. I am just trying to get a safe bathroom for my mother. I hope you make changes in your policy, I can not be the only one in this situation. Have a nice day. Had an appointment this afternoon. I had told the girl on the phone yesterday that my 90 year old mother would not be taking part in the meeting. The guy shows up, asks if my mom is going to take part in the meeting, I said no and he didn't not take measurements or discuss anything having to do with the remodel. He said the company might reach back out to me with another solution. Yes, it's her house but she is old and doesn't feel like taking part in making decisions. I do not understand how this company works but I guess I will be using a different company. VERY DISAPPOINTED!

    Walk-In Showers

    Michele Hamilton Tulsa, Oklahoma

    Reviewed on Google · May 2024

  • I had the pleasure of working with Jorge Sarratos on a project for my mother bath install. Jorge was so patient with us and very friendly and professional. I will definitely work with him again. Please send him a huge THANK YOU.

    Walk-In Showers

    Esteemed Freight Solutions Tyler, Texas

    Reviewed on Google · May 2024

  • Aubrey Did a Amazing job on our newly remodeled shower! We are in love

    Walk-In Showers

    Whitney C. Bartlett, Tennessee

    Reviewed on Google · April 2024

  • The walk-in shower is beautiful. The safety handles are very sturdy and the showerhead is great! The guys worked hard and did an excellent job. I recommend Zintex highly. Thank you Zintex!! Patti Sue Tucker Longview Texas

    Walk-In Showers

    Patti T. Nashville, Tennessee

    Reviewed on Google · April 2024

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