What it’s actually like to work with us

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• Aubrey and his brother and Ethan did an awesome job on my bathroom remodel!! It looks amazing!!!! Dawn was also amazing in answering all my questions!

  Full Bathroom Remodels

• Aubrey and his brother and Ethan did an awesome job on my bathroom remodel!! It looks amazing!!!! Dawn was also amazing in answering all my questions!

  Full Bathroom Remodels

• Where do I start with this... First, the sales man with our in-home consult over-promised and put the actual workers in a harder than expected job. The sales person also stated we would receive a free vacation voucher that could be used for a condo or cruise. "It's free. We just don't pay to get you there" is what we were told. There is nothing free about the vacation voucher as condos start at $199 and cruises start at $189 per person. During the consult and after the pricing and contract was drawn up, the sales man goes back over the scope of work by videoing what the job entails and everything they will be doing. They don't share the video with you so make sure to record this process too. During the recording, it was determined that the sales man missed one side of the door frame needed to be replaced due to mold and that wasn't in the pricing. He would have to consult with someone to determine cost and an addendum to the contract would be needed. Next day, he said they needed to replace the whole door to make it close properly and the process would be easier if it was a whole new door jamb. The quoted price was 3x the cost of a door jamb from a Google search and after challenging the cost, they pushed back and I just signed it so we can get the project moving. I was told that the reason the project would be started 10-12 weeks from signing the contract was so they could order the materials and all of the materials, baseboards and doors, were common and wouldn't be an issue finding exact matches. I actually have a text stating "the date won't be set until after all product are in or arrival date confirmed." The project starts and I find out all the materials were not ordered. They don't have the baseboards or door which caused delays in the project. A door expert comes and asks where the door is. He does custom build one and the end product is not what I expected for a "new door." Pointed this out to a supervisor and he pushed back stating it's just nail holes. It wasn't just nail holes and they used my old door. The door didn't have issues but I wanted what I paid for since it should have been a new door. I told him what was on the contract and he said he remembers this and was the one who originally priced it. So, I was charged for a brand new door jamb to make it easier on the company and this is what I get? Needless to say, I was not happy with that situation. And after pointing out the contract, they built a whole brand new door frame and bought another door, which apparently I have custom doors and they had to go to a specialty shop to purchase. During the renovation and because there was a leak, which was disclosed during the consult, wood was wet behind the shower wall and after a night of constant fans trying to dry the area (I literally woke up every few hours to replace the fan's battery so it would hopefully dry), the wood was still soaked. I informed the worker of this and he said they spray chemicals on it so mold doesn't grow. I say that is unacceptable and it needs to be replaced because I'm worried about it eventually rotting since the wood is completely soaked and behind a wall. He said this wasn't in his scope and would have to get approval. I actually had a General Contractor coming that day for my roof and showed him the area and he said 100% it needs to be replaced as it's a liability. I get a call from the supervisor stating their "protocol" is to spray it and I go through the whole convo again with him saying it's unacceptable and with them knowing of the leak this should not be an unforeseen issue. I don't hear back from him and next thing I know the worker is replacing the wood, so I guess approval was given. I will say, the finished project does look amazing and I do think Zintex strives for100% customer satisfaction but I did have to "kick and scream" to get what I paid for and was lied to about this vacation voucher. If you're the company reading this, don't say this vacation is free, and order all the materials ahead of time if that's what you tell your customers.

  Walk-In Showers

• Excellent salesman with honest communication and I recommend this company because of him.

  Walk-In Showers

• I was very impressed with the gentleman that put my Shower in, he is a very hard worker cleaned up as he went, very polite. He did an amazing job! I would definitely recommend Zentex! I am very happy with my new shower!!

  Walk-In Showers

• Bathroom remodeling was done in two days. Absolutely love the new shower! Highly recommend them to all my friends??

  Full Bathroom Remodels

• They got my bathroom remodeling done in two days! Great job from the installers, highly qualified, would recommend them for your bathroom remodeling project!

  Full Bathroom Remodels

• The Zintex Team was excellent and delivered on our new Jacuzzi Tub/Shower installation. The Zintex Team cares about their customers and delivers on their projects from point of sale through final sign-off on your new bathroom project. Bret Irwin, my installer, took extreme pride in the work done during the installation. Bret made sure that the remodeling was completed to perfection and was a bathroom anyone would be proud to own. Bret was an excellent communicator and the type of person you want on a major project. We can't say enough about the work he did on our new bathroom. Thanks so much, Bret - your work will be appreciated for many years.

  Walk-In Showers

• Marco, Dawn and Charles thank you so much, Marco is a wonderful hard working man, he did a great job. Thank you.

  Walk-In Showers

• I was very impressed with the gentleman that put my Shower in, he is a very hard worker cleaned up as he went, very polite. He did an amazing job! I would definitely recommend Zentex! I am very happy with my new shower!!

  Walk-In Showers

• They got my bathroom remodeling done in two days! Great job from the installers, highly qualified, would recommend them for your bathroom remodeling project!

  Full Bathroom Remodels

• I wish I would’ve had a better experience with this company. My health took a turn for worse and I tried to cancel a month before installation. They told me no, there was no consideration of cancellation on my part. No empathy, no sympathy. I was very disappointed that they did not help me in my dire need. A multi million dollar company and couldn’t cancel my small project.

  Walk-In Showers

• Bathroom remodeling was done in two days. Absolutely love the new shower! Highly recommend them to all my friends??

  Full Bathroom Remodels

• Jonivan was fantastic. Very conscientious, thorough, and prompt. I would recommend to anyone.

  Walk-In Showers

• The Zintex Team was excellent and delivered on our new Jacuzzi Tub/Shower installation. The Zintex Team cares about their customers and delivers on their projects from point of sale through final sign-off on your new bathroom project. Bret Irwin, my installer, took extreme pride in the work done during the installation. Bret made sure that the remodeling was completed to perfection and was a bathroom anyone would be proud to own. Bret was an excellent communicator and the type of person you want on a major project. We can't say enough about the work he did on our new bathroom. Thanks so much, Bret - your work will be appreciated for many years.

  Walk-In Showers

• I am so impressed with the look of my new shower. The look meets my expectations and it gives more value to my home. No mess clean up. Very professional. Great Job!!

  Walk-In Showers

• Matt was very knowledgeable about the product. Explained everything in detail including all the options for the product and payment options.

  Walk-In Showers

• I am so impressed with the look of my new shower. The look meets my expectations and it gives more value to my home. No mess clean up. Very professional. Great Job!!

  Walk-In Showers

• Very informative and friendly! Took time to make sure we understood everything, and guided us through the process.

  Walk-In Showers

• Matthew did a great job and knew his stuff!

  Walk-In Showers

• Zintex remodeling was so easy to work with and that's not what I think of when I think of remodeling. They changed my bathroom from a little, scary bathtub to a wonderful big, open shower with safety bars, large built in bench and a large glass door with a tiny step down. All the staff that I worked with were personable, efficient, focused and extremely well skilled! Great experience!

  Bathtub Replacements

• Excellent job! Totally transformed 4 bathrooms in my home, especially the master bath. Isaac Lopez, his brother, and father came in and worked 7 straight days to complete the job. He consulted with me if he had any questions regarding details. Field Manager Charles Shamoun consistently stayed on top of everything to make sure each bathroom was completed to my satisfaction. Everyone was super polite and listened to all my suggestions. Highly recommend!

  Full Bathroom Remodels