ZINTEX reviews

What it’s actually like to work with us

7,000+ reviews from real homeowners in every market we serve, unfiltered.

Everything was taken care of very professionally. My home is 91 years old, not a straight wall anywhere. Dakota handled every roadblock like the pro he is. Turned out beautifully.

Jenolin H. Tyler, TX Bathroom remodel

Where our reviews come from

7,000+ reviews from real homeowners

Real homeowners, real projects, in every market we serve.

Review totals as of November 2026.

Google reviews

What homeowners say on Google

The newest five-star reviews from Google, across every state we serve.

  • Hector the installer and helper was very professional, and finish the job in one day. Cindy the project manager kept me informed step by step. My husband and I gives them all a thumbs up 👍

    • Walk-In Showers

    Joan Thornton Kenner, Louisiana

    Reviewed on Google · November 2026

  • James Moffitt was wonderful, hard worker. Explained each step and made sure if we had questions he answered them throughly. The finished job looks fantastic. We would highly recommend this company and James to our family and friends.

    • Walk-In Showers

    Melissa Bartlett, Tennessee

    Reviewed on Google · October 2026

  • Installation came early which worked for us, installers were very polite and informative of the installation process. Took 1 1/2 days to remove old and install a beautiful shower. Everything that was discussed prior to installation was right on spot. They covered the floors took away old things and cleaned the are as if no one was working in the area.

    • Walk-In Showers

    Susan Barber Pearl, Mississippi

    Reviewed on Google · October 2026

  • David had us up and going really quickly and didnt put us off til the next day which was appreciated …. Very friendly … and Priscilla was very accomodating and friendly as well ….. 5 stars for sure!!! 😎

    • Walk-In Showers

    pete bourns Norman, Oklahoma

    Reviewed on Google · October 2026

  • We had 2 showers remodeled and they turned out great. Joel installed the showers and Chelsea was are go to project manager and very easy to deal with and really cared with our progress

    • Walk-In Showers

    Wayne Gottschalk Wichita, Kansas

    Reviewed on Google · October 2026

  • Martin and James did a really good job, really nice and very informative! We all love the results. The 3 days were very much so worth it!

    • Walk-In Showers

    garland kimble Bartlett, Tennessee

    Reviewed on Google · October 2026

  • Devin was great with his knowledge of the options, procedures. Chelsea's coordinating things made everything run smoothly. Jason Weaver and his assistant did an outstanding job on the demo and installation. Timely, left no mess, no trash. Everything was the way I wanted and expected it to be. Couldn't ask for anything more.

    • Walk-In Showers

    Mike Pearson Little Rock, Arkansas

    Reviewed on Google · October 2026

  • We had a problem with our fairly new shower. We called Zintex and talked to Kate. She handled it very quickly. Her repairman was dispatched the next day and he fixed our problem. Thanks so much Kate…

    • Walk-In Showers

    David Shreveport, Louisiana

    Reviewed on Google · October 2026

  • We had a Jacuzzi shower installed through Zintex Remodeling Group. It is absolutely gorgeous. Our project manager, Kate, was very easy to work with and kept us up to date on the project through the Zintex app. Our installer, Lars, did an excellent job and answered all of our questions. I would highly recommend Zintex Remodeling Group!

    • Walk-In Showers

    Rose Kaiser Kansas City, Kansas

    Reviewed on Google · October 2026

BBB reviews

What homeowners say on the BBB

339 reviews on the Better Business Bureau, with a 4.9 average.

  • **** and ******* make a great team. **** was accessible and helpful throughout the planning process and ******* did a great job installing. We had a couple of issues with our existing shower and ******* did a great job adapting and working through the issues. Love our finished product

    • Walk-In Showers

    Paul D Lewisville, Texas

    Reviewed on BBB · October 2026

  • Im very pleased with my bathroom remodel. Im glad I went with Zintex. ***** and ****** did excellent job on the install. ****** ****** was field manger and he came by numerous times to check to see how everything was going. **** ***** account manager called daily to see how things going and if I had any issues.

    • Full Bathroom Remodels

    Patricia B Lewisville, Texas

    Reviewed on BBB · October 2026

  • Truly professionals, from beginning to end! We were kept informed through the whole process and the installers were fantastic!

    • Walk-In Showers

    Connie T Lewisville, Texas

    Reviewed on BBB · October 2026

  • Reviews were good and the presentation was first class. *** ****** and *****, the installer, did an excellent job along with ********* who kept me advised on each phase of the job. Very happy with my new walk in shower! Zintex is a great company to work with.

    • Walk-In Showers

    Jenny W Lewisville, Texas

    Reviewed on BBB · October 2026

  • ******* Great work, ******* did a great job. Im very happy with the product. He cleaned up after his work each day and walked me through everything and very happy with his attitude and professionalism and I will definitely recommend the product and ******* on future jobs.

    • Walk-In Showers

    Thom G Lewisville, Texas

    Reviewed on BBB · October 2026

  • **** did an excellent job! We are very happy with our new walk in shower! Explained everything to us about the new shower. And installed a new toilet. Very pleased

    • Full Bathroom Remodels

    Dia M Lewisville, Texas

    Reviewed on BBB · October 2026

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  • David was great, nothing else needs to be said.

    Walk-In Showers

    Phillip Cole Bartlett, Tennessee

    Reviewed on Google · June 2024

  • Jonivan and Bobby did a fantastic job. I am beyond pleased with their workmanship and professionalism on this job. Thanks for the new shower.

    Walk-In Showers

    Jean F. Little Rock, Arkansas

    Reviewed on Google · June 2024

  • My husband and I live in the country, it was getting very hard to get in and out of our tub. I was afraid if he fell it would take to long for someone to reach us. We both love the walk in shower. ***** did a wonderful job installing it by himself,. Did a wonderful job. Thank you Zintex.

    Walk-In Showers

    Mary T. Lewisville, Texas

    Reviewed on BBB · June 2024

  • David from Zintex came and presented the Jacuzzi walk in shower. Everything was well explained, the product and materials were high quality. We were able to build the shower the way we wanted. All our questions were answered. We are looking forward to our finished shower. Update Today our shower was completed! The installers Audrey, Shelby and Ethan did a fantastic job. They were professional and extremely courteous. Even my dog Panda liked them. They patiently answered all of my question. Audrey gathered input from us to insure that we were getting the walk-in shower that was perfect for us. They paid attention to every detail. And I also want to give a shoutout to Dawn Bentley the account manger who took care of us and kept us informed throughout the process. Sincerely, Ann and James T Reece

    Walk-In Showers

    Ann Reece Bartlett, Tennessee

    Reviewed on Google · June 2024

  • The men were very professional an got all the work done in a timely manner.

    Walk-In Showers

    Patty McDowell Nashville, Tennessee

    Reviewed on Google · June 2024

  • Love it great job

    Walk-In Showers

    Orlando Calomese Bartlett, Tennessee

    Reviewed on Google · June 2024

  • Jonivan and Bobby did a fantastic job. I am beyond pleased with their workmanship and professionalism on this job. Thanks for the new shower.

    Walk-In Showers

    Jean Fuentes Little Rock, Arkansas

    Reviewed on Google · June 2024

  • My husband and I live in the country, it was getting very hard to get in and out of our tub. I was afraid if he fell it would take to long for someone to reach us. We both love the walk in shower. ***** did a wonderful job installing it by himself,. Did a wonderful job. Thank you Zintex.

    Walk-In Showers

    Mary T Lewisville, Texas

    Reviewed on BBB · June 2024

  • Cynthia, Raul, and Brandon installed out brand new shower in only one day. They were very professional, listened intently to my concerns, and put our safety first. There were issues with the flooring (old house) which resulted in them taking longer than expected, however, it took longer because they were being intentional with the quality of their work. It's clear that they care about the client(s) and the quality of their work. They made sure that my flooring was safe and the new shower was up to my standards. They exhibit excellent work ethic as they seemed to work from the time they got here to the time they left. Great crew to have working on your shower instillation.

    Walk-In Showers

    Amanda H. Bartlett, Tennessee

    Reviewed on Google · June 2024

  • Cynthia, Raul, and Brandon installed out brand new shower in only one day. They were very professional, listened intently to my concerns, and put our safety first. There were issues with the flooring (old house) which resulted in them taking longer than expected, however, it took longer because they were being intentional with the quality of their work. It's clear that they care about the client(s) and the quality of their work. They made sure that my flooring was safe and the new shower was up to my standards. They exhibit excellent work ethic as they seemed to work from the time they got here to the time they left. Great crew to have working on your shower instillation.

    Walk-In Showers

    Amanda Huston Bartlett, Tennessee

    Reviewed on Google · June 2024

  • Update 6/10/24: We had a need to contact our account manager, Natalie Harrod, to make some repairs to the shower installed just shy of 2 yrs ago. We love the shower by the way. Natalie sent Phillip out to assess the issues and they quickly got the ball rolling. The repair required practically a new install. Matt handled the glass and shower head and Christian took care of the walls. Casey Allen, the field manager, stopped by to check on everything. The issue was unfortunate but everyone was professional, friendly, and respectful of our time. Zintex stands by their products and their word. If anything goes wrong, they will fix it at no cost. We could not be happier and the shower is even better than the initial install. Thank you Zintex team! Original review: This review is strictly on our experience with setting an appointment and the sales person. The office staff, a young lady, set up the appointment, followed up with an email and then called us the day before to confirm. She was friendly and helpful. Royce, from Zintex Remodeling Group, met with us last night. He arrived on time and we found him to be well informed and personable. He explained everything about the product, warranty, special features, finance options and process. He offered suggestions and feedback based on 14 years of experience. He answered all of our questions without hesitation. And while he asked for the sale, he never made us feel pressured over it. We ultimately wrapped up the appointment feeling this company would be an excellent choice, based on our own research, the information from Royce, and especially if the rest of the staff and product are in line with our current experience.

    Walk-In Showers

    Dana S. Lewisville, Texas

    Reviewed on Google · June 2024

  • Really enjoyed this process of seeing what is available, and being able to get this to where we can afford it. Very personable, and helpful. Answered all questions. I am very excited for the completion. David did an exceptional job explaining and walking us thre the process. We are very grateful.

    Walk-In Showers

    Carol Miracle Bartlett, Tennessee

    Reviewed on Google · June 2024

  • Their salesman came out and gave us a bid and the when we tried to follow-up he was no longer with the company. 2 weeks later they came out and remeasured. After 2 more weeks we called the company 3 times and NEVER received a return call. We eventually cancelled the order through Home Depot. They are a Home Depot approved contractor and just don't understand how a company can be that bad and have such good reviews. Maybe it is Richard Fite or Cindi Fite. Search my last name (pretty simple) and you will find it. Since I don't have any paperwork I can't give you any account numbers, etc. Our salesman was Erik Black. The amount charged to my Home Depot card was $1,756.00

    Walk-In Showers

    Alan Fite Lewisville, Texas

    Reviewed on Google · June 2024

  • Jonathan Hernandez from the Little Rock location finished my walk-in shower with amazing attention to detail. He was so professional and personable. He made sure everything was installed and asked questions along the way to make sure I was happy. Jonathan was the most amazing plumber & craftsman! We only had one hiccup but he is working on getting it fixed. The crew were so professional and courteous and knew their jobs well. Christie from Russellville.

    Walk-In Showers

    Work T. Little Rock, Arkansas

    Reviewed on Google · June 2024

  • Jonathan Hernandez from the Little Rock location finished my walk-in shower with amazing attention to detail. He was so professional and personable. He made sure everything was installed and asked questions along the way to make sure I was happy. Jonathan was the most amazing plumber & craftsman! We only had one hiccup but he is working on getting it fixed. The crew were so professional and courteous and knew their jobs well. Christie from Russellville.

    Walk-In Showers

    Work Travel Little Rock, Arkansas

    Reviewed on Google · June 2024

  • Richard Meeks was excellent. He described in detail about the products of which we were appreciative of. He was very helpful, friendly, and made us comfortable throughout the process of designing our bathroom to our liking. We highly recommend Richard for all your bathroom design needs, planning and or replacement. He works to get you the best price possible. You won't be disappointed.

    Full Bathroom Remodels

    Kay W. Lewisville, Texas

    Reviewed on Google · June 2024

  • Richard Meeks was excellent. He described in detail about the products of which we were appreciative of. He was very helpful, friendly, and made us comfortable throughout the process of designing our bathroom to our liking. We highly recommend Richard for all your bathroom design needs, planning and or replacement. He works to get you the best price possible. You won’t be disappointed.

    Walk-In Showers

    Kay Tom West Lewisville, Texas

    Reviewed on Google · June 2024

  • Had an amazing visit and Mr Cash did a wonderful job with the explanation of the installations. Will update once my install is complete! Highly recommend!

    Walk-In Showers

    Travis Harden Bartlett, Tennessee

    Reviewed on Google · June 2024

  • He is one of best installer I belt with he is very good and professional.

    Walk-In Showers

    Frazzer Mosby Little Rock, Arkansas

    Reviewed on Google · June 2024

  • Thank you Zintex and Bret Irwin for a fantastic bathroom remodel. From the consultation to completion, the entire process was absolutely amazing. Bret was on time every day, professional and courteous. He completed the job in three days by himself. Which included removing a drop ceiling, removing a step down tub and filling in the hole with concrete. He found a small leak and fixed it right away. I know Bret did so much more but I would run out of room on this review if I tried to list it all. He kept me updated throughout the entire process. Overall, I would recommend Zintex to anyone that is interested in a bathroom remodel. 10/10 Highly recommended!!

    Full Bathroom Remodels

    Rachel G. Norman, Oklahoma

    Reviewed on Google · June 2024

  • Marco and Dom did an amazing job. They were very respectful and will go the extra mile to make sure things are done correctly. They do not cut corners. After 2 days with them we felt like family. Thank you for being great and making our shower beautiful. Dawn the project manager was amazing also. They all made sure things were the way we wanted and done properly.

    Walk-In Showers

    Sonya B. Nashville, Tennessee

    Reviewed on Google · June 2024

  • Thank you Zintex and Bret Irwin for a fantastic bathroom remodel. From the consultation to completion, the entire process was absolutely amazing. Bret was on time every day, professional and courteous. He completed the job in three days by himself. Which included removing a drop ceiling, removing a step down tub and filling in the hole with concrete. He found a small leak and fixed it right away. I know Bret did so much more but I would run out of room on this review if I tried to list it all. He kept me updated throughout the entire process. Overall, I would recommend Zintex to anyone that is interested in a bathroom remodel. 10/10 Highly recommended!!

    Full Bathroom Remodels

    Rachel Godfrey Norman, Oklahoma

    Reviewed on Google · June 2024

  • David,Senior Design Consultant did a fabulous job. He took measurements and explained details of the project for us. I highly recommend him..

    Walk-In Showers

    Harriet Marthin Bartlett, Tennessee

    Reviewed on Google · June 2024

  • Marco and Dom did an amazing job. They were very respectful and will go the extra mile to make sure things are done correctly. They do not cut corners. After 2 days with them we felt like family. Thank you for being great and making our shower beautiful. Dawn the project manager was amazing also. They all made sure things were the way we wanted and done properly.

    Walk-In Showers

    Sonya Best Nashville, Tennessee

    Reviewed on Google · June 2024

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