ZINTEX reviews

What it’s actually like to work with us

7,000+ reviews from real homeowners in every market we serve, unfiltered.

Everything was taken care of very professionally. My home is 91 years old, not a straight wall anywhere. Dakota handled every roadblock like the pro he is. Turned out beautifully.

Jenolin H. Tyler, TX Bathroom remodel

Where our reviews come from

7,000+ reviews from real homeowners

Real homeowners, real projects, in every market we serve.

Review totals as of November 2026.

Google reviews

What homeowners say on Google

The newest five-star reviews from Google, across every state we serve.

  • Hector the installer and helper was very professional, and finish the job in one day. Cindy the project manager kept me informed step by step. My husband and I gives them all a thumbs up 👍

    • Walk-In Showers

    Joan Thornton Kenner, Louisiana

    Reviewed on Google · November 2026

  • James Moffitt was wonderful, hard worker. Explained each step and made sure if we had questions he answered them throughly. The finished job looks fantastic. We would highly recommend this company and James to our family and friends.

    • Walk-In Showers

    Melissa Bartlett, Tennessee

    Reviewed on Google · October 2026

  • Installation came early which worked for us, installers were very polite and informative of the installation process. Took 1 1/2 days to remove old and install a beautiful shower. Everything that was discussed prior to installation was right on spot. They covered the floors took away old things and cleaned the are as if no one was working in the area.

    • Walk-In Showers

    Susan Barber Pearl, Mississippi

    Reviewed on Google · October 2026

  • David had us up and going really quickly and didnt put us off til the next day which was appreciated …. Very friendly … and Priscilla was very accomodating and friendly as well ….. 5 stars for sure!!! 😎

    • Walk-In Showers

    pete bourns Norman, Oklahoma

    Reviewed on Google · October 2026

  • We had 2 showers remodeled and they turned out great. Joel installed the showers and Chelsea was are go to project manager and very easy to deal with and really cared with our progress

    • Walk-In Showers

    Wayne Gottschalk Wichita, Kansas

    Reviewed on Google · October 2026

  • Martin and James did a really good job, really nice and very informative! We all love the results. The 3 days were very much so worth it!

    • Walk-In Showers

    garland kimble Bartlett, Tennessee

    Reviewed on Google · October 2026

  • Devin was great with his knowledge of the options, procedures. Chelsea's coordinating things made everything run smoothly. Jason Weaver and his assistant did an outstanding job on the demo and installation. Timely, left no mess, no trash. Everything was the way I wanted and expected it to be. Couldn't ask for anything more.

    • Walk-In Showers

    Mike Pearson Little Rock, Arkansas

    Reviewed on Google · October 2026

  • We had a problem with our fairly new shower. We called Zintex and talked to Kate. She handled it very quickly. Her repairman was dispatched the next day and he fixed our problem. Thanks so much Kate…

    • Walk-In Showers

    David Shreveport, Louisiana

    Reviewed on Google · October 2026

  • We had a Jacuzzi shower installed through Zintex Remodeling Group. It is absolutely gorgeous. Our project manager, Kate, was very easy to work with and kept us up to date on the project through the Zintex app. Our installer, Lars, did an excellent job and answered all of our questions. I would highly recommend Zintex Remodeling Group!

    • Walk-In Showers

    Rose Kaiser Kansas City, Kansas

    Reviewed on Google · October 2026

BBB reviews

What homeowners say on the BBB

339 reviews on the Better Business Bureau, with a 4.9 average.

  • **** and ******* make a great team. **** was accessible and helpful throughout the planning process and ******* did a great job installing. We had a couple of issues with our existing shower and ******* did a great job adapting and working through the issues. Love our finished product

    • Walk-In Showers

    Paul D Lewisville, Texas

    Reviewed on BBB · October 2026

  • Im very pleased with my bathroom remodel. Im glad I went with Zintex. ***** and ****** did excellent job on the install. ****** ****** was field manger and he came by numerous times to check to see how everything was going. **** ***** account manager called daily to see how things going and if I had any issues.

    • Full Bathroom Remodels

    Patricia B Lewisville, Texas

    Reviewed on BBB · October 2026

  • Truly professionals, from beginning to end! We were kept informed through the whole process and the installers were fantastic!

    • Walk-In Showers

    Connie T Lewisville, Texas

    Reviewed on BBB · October 2026

  • Reviews were good and the presentation was first class. *** ****** and *****, the installer, did an excellent job along with ********* who kept me advised on each phase of the job. Very happy with my new walk in shower! Zintex is a great company to work with.

    • Walk-In Showers

    Jenny W Lewisville, Texas

    Reviewed on BBB · October 2026

  • ******* Great work, ******* did a great job. Im very happy with the product. He cleaned up after his work each day and walked me through everything and very happy with his attitude and professionalism and I will definitely recommend the product and ******* on future jobs.

    • Walk-In Showers

    Thom G Lewisville, Texas

    Reviewed on BBB · October 2026

  • **** did an excellent job! We are very happy with our new walk in shower! Explained everything to us about the new shower. And installed a new toilet. Very pleased

    • Full Bathroom Remodels

    Dia M Lewisville, Texas

    Reviewed on BBB · October 2026

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  • this was a total transform, seth s. the young man who did the complete install amazed us; showed up on time worked consistently and professionally on every aspect of the job. Explained to us what he was doing and the result was amazing, this young gentleman was proficient and professional on EVERY LEVEL, he’s truly a huge aspect of this company- couldn’t be happier👍🏼👌🏼🤩

    Walk-In Showers

    John Gamboa San Antonio, Texas

    Reviewed on Google · September 2024

  • Manual did our installation. He worked very hard & wouldn't take a break! He finished (by himself) in 1 1/2 days. The walk in shower is beautiful!!

    Walk-In Showers

    Karen J. Wichita Falls, Texas

    Reviewed on Google · September 2024

  • Audrey is professional, courteous and did great work.

    Walk-In Showers

    Vernon Grose Bartlett, Tennessee

    Reviewed on Google · September 2024

  • Pics speak for themselves, they left this mess on a my client master bathroom

    Walk-In Showers

    mjavier mjavier Tulsa, Oklahoma

    Reviewed on Google · September 2024

  • Manual did our installation. He worked very hard & wouldn't take a break! He finished (by himself) in 1 1/2 days. The walk in shower is beautiful!!

    Walk-In Showers

    karen jones Wichita Falls, Texas

    Reviewed on Google · September 2024

  • They are not "door knockers", there was no unsolicited visits. I was looking at doing a bathroom remodel, and reached out to them. The process was easy, and the salesman was both knowledgeable and helpful. The gentleman that performed the remodel was efficient, and personable. He worked well into the evenings to ensure the project was finished on time. A very happy customer here. A+

    Full Bathroom Remodels

    Rsissues H. Nashville, Tennessee

    Reviewed on Google · September 2024

  • Everything turned out great and installation was super fast. Dominic Santucci was the installer and made the whole process painless and worry free. I would definitely hire him again for my next bathroom install when I redo the master bathroom. The construction / installation world is a better place with craftsman like Dominic.

    Full Bathroom Remodels

    Robert S. Nashville, Tennessee

    Reviewed on Google · September 2024

  • James and his assistant did an awesome job on our new shower! We can't wait to use it!

    Walk-In Showers

    Judy R. Tyler, Texas

    Reviewed on Google · September 2024

  • They are not “door knockers”, there was no unsolicited visits. I was looking at doing a bathroom remodel, and reached out to them. The process was easy, and the salesman was both knowledgeable and helpful. The gentleman that performed the remodel was efficient, and personable. He worked well into the evenings to ensure the project was finished on time. A very happy customer here. A+

    Full Bathroom Remodels

    rsissues hiahs Nashville, Tennessee

    Reviewed on Google · September 2024

  • James and his assistant did an awesome job on our new shower! We can’t wait to use it!

    Walk-In Showers

    Judy Ramey Tyler, Texas

    Reviewed on Google · September 2024

  • Beware!!!! Not sure what happened to the original review I posted on google but our experience is not a good one. Check better business bureau complaints before considering this company.

    Walk-In Showers

    LaDonia Greer Wichita, Kansas

    Reviewed on Google · September 2024

  • Genaro, Jeremy & Pedro did a terrific job, thank you much for the exceptional service👍👍

    Walk-In Showers

    Manuela McDaniel Bartlett, Tennessee

    Reviewed on Google · September 2024

  • My parents wanted to get their shower remodeled for their home. The contractor we had was named Marco and he was amazing. For one, he was extremely helpful with explaining things to everyone and any issues that may have come up. The work was done within the timetable, and the quality of the work was exceptional. Highly recommend for future work that we may have again.

    Walk-In Showers

    Jungmin K. Nashville, Tennessee

    Reviewed on Google · September 2024

  • I love my new shower. It looks so beautiful. Polo did a great job with the installation. He took this time to ensure everything was installed correctly and didn't rush through the job to get it done. He had support throughout the process, which shows that the company is looking to do the job correctly and has standards they want to maintain. I am very pleased with the work and want to thank Dawn for keeping in touch with the timeline and scheduling of the installation.

    Walk-In Showers

    Erica Norman, Oklahoma

    Reviewed on Google · September 2024

  • My parents wanted to get their shower remodeled for their home. The contractor we had was named Marco and he was amazing. For one, he was extremely helpful with explaining things to everyone and any issues that may have come up. The work was done within the timetable, and the quality of the work was exceptional. Highly recommend for future work that we may have again.

    Walk-In Showers

    Jungmin Kim Nashville, Tennessee

    Reviewed on Google · September 2024

  • Bret Irwin did my install and he did an awesome job. He was friendly and very professional.

    Walk-In Showers

    Becky Barron Norman, Oklahoma

    Reviewed on Google · September 2024

  • TLDR: Excellent company, product, and installer who created a beautiful bathroom even better than expected. A few process improvements and they’d be five-star all the way. We are very happy with our bathroom and most of the process to sell, plan, and install it. The company overall could communicate a few things better which I think leaves some room for improvement - I’d give another half star if I could. We needed to replace a 30+ year old fiberglass shower insert in a small master bedroom bathroom. The sales guy was personable enough but spent so much time going over an obviously company provided slide deck our 1 hour appointment turned into 3 and only about 10 minutes of that was actual design. Thankfully the field manager Scott Perry showed up within a day or two and got the design and needs correct. I don’t like signing 10-year contracts on a phone screen and there were few options offered. Scott got it right. Our “project manager” Kiyanne gave enough information and let us know the material ordering was on track and when to expect the installer. I don’t understand how a large company doesn’t have a nearly pre-generated handout to send out with that information, including what you should have and how to prepare the bathroom. Although we did empty the bathroom, buy some new items for it and prepare an old popcorn ceiling, no one really said much about how to get ready. Scott did mention the installer would texture the walls but not paint, but these things could easily surprise a customer. When the Zintex work is done, you will still need to prime and paint and possibly install things like towel-rings or cabinets other than the vanity.Enough for the half-star. The installer, Matt Zachar was amazing. We’ve dealt with several contractors, installers, and construction companies over the last few years (bought a 50-year old house) and no one has been as professional, skilled, and courteous as Matt. He showed up on time, communicated well about arrivals and departures, and took great care of our house, laying drop cloths everywhere he walked or worked, and was always business-like but pleasant. The quality of his work was excellent and he worked quietly without bashing walls or breaking things. He identified and then fixed several wicked problems from the past. In the end we were thrilled with the work and product. Zintex contracted out the electrical work and Matt made sure our light was centered and the guy didn’t damage anything. As an aside, he had the best organized work and tool trailer I’ve ever seen and should be sponsored by the Milwaukee tool company. He’s a living advertisement for them as well as a shiny recommendation for Zintex. In the end, we are very happy with a beautiful shower and great bathroom and should we need the next one, will unreservedly call on Zintex again.

    Walk-In Showers

    Perry Jefferies Nashville, Tennessee

    Reviewed on Google · September 2024

  • I love my new shower. It looks so beautiful. Polo did a great job with the installation. He took this time to ensure everything was installed correctly and didn't rush through the job to get it done. He had support throughout the process, which shows that the company is looking to do the job correctly and has standards they want to maintain. I am very pleased with the work and want to thank Dawn for keeping in touch with the timeline and scheduling of the installation.

    Walk-In Showers

    Erica Norman, Oklahoma

    Reviewed on Google · September 2024

  • Phil Amore and Dawn Bentley both were very professional and involved in my install. Dawn set up the install and followed thru with everything she said she would. Phil came by everyday to look in on Dominic’s install. Never saw any issues with the job. Very involved employees of Zintex making this a superb company to do business with.

    Walk-In Showers

    Pamela Graves Nashville, Tennessee

    Reviewed on Google · September 2024

  • Zintex salesman project mgr and installer were all verry friendly and knowledgeable. MARCO my installer was a hard worker and verry professional in his work. He answered all question i had and ask me wear i wanted the accessory mounted and the right height. He was on time that he said he would be there, Verry neat and clean, I would recombed him and Zintex for there great work.

    Walk-In Showers

    Gary Penwell Nashville, Tennessee

    Reviewed on Google · September 2024

  • My installer was Dominic Santucci. He was fantastic and paid great attention to detail. He Took time to explain things to me and was always calm, courteous and polite. Zintex is fortunate to have him as an employee. Dominic was also very skilled as he had to overcome some issues with the install. He was a great problem solver.

    Walk-In Showers

    Pamela Graves Bartlett, Tennessee

    Reviewed on Google · September 2024

  • Shelby and Dustin are excellent installers! Very professional and detailed oriented.

    Walk-In Showers

    Art Bustamante Bartlett, Tennessee

    Reviewed on Google · September 2024

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