ZINTEX reviews

What it’s actually like to work with us

7,000+ reviews from real homeowners in every market we serve, unfiltered.

Everything was taken care of very professionally. My home is 91 years old, not a straight wall anywhere. Dakota handled every roadblock like the pro he is. Turned out beautifully.

Jenolin H. Tyler, TX Bathroom remodel

Where our reviews come from

7,000+ reviews from real homeowners

Real homeowners, real projects, in every market we serve.

Review totals as of November 2026.

Google reviews

What homeowners say on Google

The newest five-star reviews from Google, across every state we serve.

  • Hector the installer and helper was very professional, and finish the job in one day. Cindy the project manager kept me informed step by step. My husband and I gives them all a thumbs up 👍

    • Walk-In Showers

    Joan Thornton Kenner, Louisiana

    Reviewed on Google · November 2026

  • James Moffitt was wonderful, hard worker. Explained each step and made sure if we had questions he answered them throughly. The finished job looks fantastic. We would highly recommend this company and James to our family and friends.

    • Walk-In Showers

    Melissa Bartlett, Tennessee

    Reviewed on Google · October 2026

  • Installation came early which worked for us, installers were very polite and informative of the installation process. Took 1 1/2 days to remove old and install a beautiful shower. Everything that was discussed prior to installation was right on spot. They covered the floors took away old things and cleaned the are as if no one was working in the area.

    • Walk-In Showers

    Susan Barber Pearl, Mississippi

    Reviewed on Google · October 2026

  • David had us up and going really quickly and didnt put us off til the next day which was appreciated …. Very friendly … and Priscilla was very accomodating and friendly as well ….. 5 stars for sure!!! 😎

    • Walk-In Showers

    pete bourns Norman, Oklahoma

    Reviewed on Google · October 2026

  • We had 2 showers remodeled and they turned out great. Joel installed the showers and Chelsea was are go to project manager and very easy to deal with and really cared with our progress

    • Walk-In Showers

    Wayne Gottschalk Wichita, Kansas

    Reviewed on Google · October 2026

  • Martin and James did a really good job, really nice and very informative! We all love the results. The 3 days were very much so worth it!

    • Walk-In Showers

    garland kimble Bartlett, Tennessee

    Reviewed on Google · October 2026

  • Devin was great with his knowledge of the options, procedures. Chelsea's coordinating things made everything run smoothly. Jason Weaver and his assistant did an outstanding job on the demo and installation. Timely, left no mess, no trash. Everything was the way I wanted and expected it to be. Couldn't ask for anything more.

    • Walk-In Showers

    Mike Pearson Little Rock, Arkansas

    Reviewed on Google · October 2026

  • We had a problem with our fairly new shower. We called Zintex and talked to Kate. She handled it very quickly. Her repairman was dispatched the next day and he fixed our problem. Thanks so much Kate…

    • Walk-In Showers

    David Shreveport, Louisiana

    Reviewed on Google · October 2026

  • We had a Jacuzzi shower installed through Zintex Remodeling Group. It is absolutely gorgeous. Our project manager, Kate, was very easy to work with and kept us up to date on the project through the Zintex app. Our installer, Lars, did an excellent job and answered all of our questions. I would highly recommend Zintex Remodeling Group!

    • Walk-In Showers

    Rose Kaiser Kansas City, Kansas

    Reviewed on Google · October 2026

BBB reviews

What homeowners say on the BBB

339 reviews on the Better Business Bureau, with a 4.9 average.

  • **** and ******* make a great team. **** was accessible and helpful throughout the planning process and ******* did a great job installing. We had a couple of issues with our existing shower and ******* did a great job adapting and working through the issues. Love our finished product

    • Walk-In Showers

    Paul D Lewisville, Texas

    Reviewed on BBB · October 2026

  • Im very pleased with my bathroom remodel. Im glad I went with Zintex. ***** and ****** did excellent job on the install. ****** ****** was field manger and he came by numerous times to check to see how everything was going. **** ***** account manager called daily to see how things going and if I had any issues.

    • Full Bathroom Remodels

    Patricia B Lewisville, Texas

    Reviewed on BBB · October 2026

  • Truly professionals, from beginning to end! We were kept informed through the whole process and the installers were fantastic!

    • Walk-In Showers

    Connie T Lewisville, Texas

    Reviewed on BBB · October 2026

  • Reviews were good and the presentation was first class. *** ****** and *****, the installer, did an excellent job along with ********* who kept me advised on each phase of the job. Very happy with my new walk in shower! Zintex is a great company to work with.

    • Walk-In Showers

    Jenny W Lewisville, Texas

    Reviewed on BBB · October 2026

  • ******* Great work, ******* did a great job. Im very happy with the product. He cleaned up after his work each day and walked me through everything and very happy with his attitude and professionalism and I will definitely recommend the product and ******* on future jobs.

    • Walk-In Showers

    Thom G Lewisville, Texas

    Reviewed on BBB · October 2026

  • **** did an excellent job! We are very happy with our new walk in shower! Explained everything to us about the new shower. And installed a new toilet. Very pleased

    • Full Bathroom Remodels

    Dia M Lewisville, Texas

    Reviewed on BBB · October 2026

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  • Had a wonderful experience with Zintex.The bathroom shower was everything they said and turned out amazing!! Contractor Chris Stagg did awesome job even with him working on a 1959 year old house.It turned out perfect!! Thanks to Chelsea with communication on the project. Kept me informed on dates and what to expect and answer my question promptly.If anyone looking for a bathroom replacement I'd strongly recommend Zintex.

    Walk-In Showers

    Alisa Lawson Rogers, Arkansas

    Reviewed on Google · August 2026

  • Absolutely amazing!!!! Eric was so professional! Cindy was the best to work with! James did an amazing job!!! Very pleased!

    Walk-In Showers

    Shelley Roberts Kenner, Louisiana

    Reviewed on Google · August 2026

  • Adam Rives, thank you so much for the time and efforts you made for me today. I appreciate your methodology and no pressure attitude. I will be back in touch. Stay tough. I Know that Molly will miss you!

    Walk-In Showers

    Gail Flores Kenner, Louisiana

    Reviewed on Google · August 2026

  • Very pleased with work. Rodrigo was very professional and efficient. 5 + stars.

    Walk-In Showers

    Connie Gee Amarillo, Texas

    Reviewed on Google · August 2026

  • Well pleased! Rebecca kept us informed all the way through process and Ryan did a superb job on the install, answering all my questions and concerns through completion. Your whole team was great to work with.

    Walk-In Showers

    Richard Blake San Angelo, Texas

    Reviewed on Google · August 2026

  • Thank you Zintex for the amazing customer service from beginning to end of our install! Our installer Justin Collins was very nice, showed interest in our thoughts, and input. I honestly can't believe he did the whole thing by himself! He was very careful, very clean and very friendly before, during and after installation. We have a Veteran and son with needs, that truly needed this install! This company is highly recommended!

    Walk-In Showers

    Sherry Landrum Rogers, Arkansas

    Reviewed on Google · August 2026

  • We had a tub to shower conversation done. Our installers, Juan and his son, did an excellent job, even completing it ahead of schedule. Also, Emily Cruz, the project coordinator/scheduler, was constantly in touch with us making sure that everything was going well and answering any questions we might have. While the price was little higher than I originally thought it would be (I haven't checked remodel prices lately), I believe in many instances, you get what you pay for. This wasn't a quick rip the old tub out and slap a shower in. They made sure that everything on and under the floor and on the walls was in good condition before they started installing the new shower. In our case, we got a great project completed with a top notch installer who stayed with the project all the way through completion, and excellent customer service and support. It also comes with a lifetime warranty on both the product (with a company that has been in business for decades) and the labor. I am very happy with the end product

    Tub-to-Shower Conversions

    Jerry Thompson Bartlett, Tennessee

    Reviewed on Google · August 2026

  • We had a very good experience. The installer, Jeremy Styfford, did a fantastic job explaining the process and making sure we were getting just what we needed and wanted! Very pleased!

    Walk-In Showers

    Linda Ciganek Little Rock, Arkansas

    Reviewed on Google · August 2026

  • Zintex finished the job in two days. Excellent & very courteous workers. They walked me thru step by step from start to finish. I added start to finish photos below. I’m very pleased with the work done. Austin, his brother & Tyler were the main guys and Stephanie was my phone contact person weeks before, during an after completion.

    Walk-In Showers

    Michael Pearl, Mississippi

    Reviewed on Google · August 2026

  • I had 2 bathrooms redone. Priscilla Garcia was great. She helped me with anything that I was concerned with and kepted checking in with me during the installation to make sure everything was going well. Matt Stemm was the installer, he showed up on time. Matt was very professional, communicated with me on everything concerning with my remodel, explained everything to me, and everything question that I had. Matt has gone above and beyond on my remodel. I think he should get a pay raise 🤔 It only took 4 days to complete 2 bathroom remodels. I am very pleased with the work done, and my bathrooms look awesome 👍

    Full Bathroom Remodels

    Greg Karg Tulsa, Oklahoma

    Reviewed on Google · August 2026

  • Zintex took out an old tub that never had a shower. They added plumbing where I wanted it and installed everything I wanted in one day. Curtis was my salesman, Cindy handled my appointment and any questions I had and James was my installer. All three did a wonderful job and I am extremely pleased with my new shower!! Thank you Zintex!

    Walk-In Showers

    Jannie H Kenner, Louisiana

    Reviewed on Google · August 2026

  • Just had a jacuzzi walk-in shower installed in my elderly father’s house. Everyone that we dealt with during the entire process were very professional, positive and a pleasure to work with. He’s a disabled veteran and his shower installation required extra steps and support from Zintex to meet the VA financial support requirements. Priscilla, Josh and Nason in particular were extremely helpful, and went out of their way to make our experience 100% positive. My father is very pleased with his new jacuzzi walk-in shower, and is able to much more safely and comfortably continue to live independently at home. From Gordon & Ron D.

    Walk-In Showers

    rjdebruin11 Wichita Falls, Texas

    Reviewed on Google · August 2026

  • Ridiculously overpriced, in my opinion, which they justify with a "lifetime warranty". We were quoted $38k to redo our large (56x65" or so) walk in shower. When we were not happy with that, they were able to find " manufacturer discounts" and they brought it down to $33k, which is still offensive for JUST A SHOWER. I wouldn't have been so upset about the price, but they were late and wasted 3 hours of my time with information I DID NOT ASK FOR just to drop that quote, and then kept pressuring us when we didn't like the price. They claim to be "Design Consultants", which does not seem to be accurate from the behavior I witnessed. The high pressure sales tactics, manipulation, and guilt trip over how long the drive was were NOT appreciated. Poor behavior on their part. It's also worth noting that they refused to provide an itemized quote when I requested one, and said they could not. I would not recommend this company at all and will be sharing my experience with anyone looking to remodel. We've since reached out to other, highly rated contractors in town and they are coming in well under half of what Zintex did.

    Walk-In Showers

    Miranda San Angelo, Texas

    Reviewed on Google · August 2026

  • **** and crew did a great job; kept things clean and was very cooperative

    Walk-In Showers

    Stephen P Lewisville, Texas

    Reviewed on BBB · August 2026

  • The installer was professional, he explained what was to happen, also he did a good job and a good cleanup the guy's name is Sunny, I highly recommend him.

    Walk-In Showers

    John Kingara Norman, Oklahoma

    Reviewed on Google · August 2026

  • Thank you to Priscilla and our installer Jared truly appreciate all the professionalism and kindness that you gave to us it’s truly a pleasure to have done business with you most of all I truly from the bottom of my heart encourage anyone reviewing this to please reach out to them I give you my word that you will truly be pleased and in total amazement of the work and follow up calls to check on how things are with the replacement you may not know me but I’m a first responder for over 38yrs I give you my word please reach out to them you will never regret it or look elsewhere

    Walk-In Showers

    Joe Watts Tulsa, Oklahoma

    Reviewed on Google · August 2026

  • Joseph was great to talk to about the install of my new Jacuzzi/Zintex install. Getting to know Chris and Hector as they have been here to take down, prep, and the beautiful install of my shower, that is complete as of 8/19/26, has been great. They both were so caring of my home. They put down tarps from the front door all the way to the bathroom and over all the cabinets in the bathroom so that the mess would be minimal and easy to clean up. Such wonderful men and so polite. New is champagne color and is so beautiful. The Old had a darkness about it and needed updating. Love my new Shower ❤️💕🙌🏻

    Walk-In Showers

    Gayle Lesley Pearl, Mississippi

    Reviewed on Google · August 2026

  • Zintex was very accommodating and easy to work with from the first sales rep I met in Costco, Garrett, to the installers, cynthia and Raul and everyone in the entire process. They had my shower installed in one day. They customer service follow up with Chelsea and Johnathan, to make sure I was happy and enjoying my shower was top notch and they even sent me Thank you cookies! I would recommend them for your shower install. They removed my 100 year old claw tub and they kept everything clean and removed all the debris. Thank you!

    Walk-In Showers

    Ann stofferan Wichita, Kansas

    Reviewed on Google · August 2026

  • Tyler explained the quality of the Jacuzzi products really well, was polite, throrough and very helpful. He explained the warranty and what it entailed. Helped us understand the quality wencould expect. Chelsea kept us apprised on the status of the production of the shower and moved our installation date closer. Najee was polite, respectful of our property and neat. He worked hard, kept us informed of what he was doing, and explained how everything worked. My new shower is beautiful and we couldnt be happier.

    Walk-In Showers

    Kathie Hawk Wichita, Kansas

    Reviewed on Google · August 2026

  • A difficult decision in Memohis Metro area, who to allow to do my conversion. I definitely made the right choice....ZINTEX REMODELING GROUP. Outstanding and timely communications from Sales John Simpson, Project Mgr Emily Cruz, Field Mgr Martin, and Installer Carmus. Carmus' skilled craftsmanship plus attention to details exceeded standards. Finish project of tub to walk-in shower exceeded expectations. Definitely a happy happy customer and recommend Zintex.

    Walk-In Showers

    Edna Mae Bartlett, Tennessee

    Reviewed on Google · August 2026

  • The Zintex’s installers were a fantastic team! Three guys worked like crazy for two days and it looks FANTASTIC! The guys arrived each day on time. Didn’t even go to lunch! And Stephanie, who works in the office, stayed in touch the whole time and was a tremendous help. Thank yall so much!

    Walk-In Showers

    Randy Buteux Pearl, Mississippi

    Reviewed on Google · August 2026

  • Hector and Sergio done a very good job, on time, very clean, and clean up work area. We are very satisfied The Hughes.

    Walk-In Showers

    Arunita Hughes Kenner, Louisiana

    Reviewed on Google · August 2026

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