What it’s actually like to work with us

Showing 3913–3936

• Juan and Marco did a beautiful, sensational, and just an amazing job! 🤗🍾🎉🤩

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• He was the very best!!

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• Very happy with the work that’s was done very informative on all questions very professional would recommend to anyone Thanks to Justin Collins

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• From start to finish, this process was amazing. I’m in love with my new shower!! Michael, KiYanne, Charles and Nick were all professional and followed through with everything we talked about!

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• Absolutely love my new shower. Ryan did an excellent job and answered all of my questions to my satisfaction. KiYanne, the accountant manager, was very nice and returned my phone calls in a timely manner. Steve Willyard, the salesman, was very nice and respectful. He went over every detail and was very helpful in my loan process. Thank you Zintex for my wonderful shower.

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• Beautiful shower, quick work, professional and friendly staff, and when one of the shower doors came loose they sent someone to get it fixed straight away, which helped me trust in the very robust-sounding warranty program. I feel confident in my choice and believe that my new shower upgrade alone has increased the value of this home. I know it’s made it more valuable to me. This thing is a joy to use daily. I was pleased with Dawn’s communication as case manager and Chris’ quick and professional installation.

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• The process went well and the results were great. We love our new shower!

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• Zack and T J were outstanding. PERFECT JOB, DID WHAT WE WANTED AND WERE VERY PROFESIONAL WILL RECOMMEND THEM AND THIS COMPANY TO ANYONE!

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• The process went well and the results were great. We love our new shower!

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• Worth the wait! Excellent job on replacing my bathtub with a walk-in shower. Would recommend if anyone is interested in a bathroom upgrade.

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• Worth the wait! Excellent job on replacing my bathtub with a walk-in shower. Would recommend if anyone is interested in a bathroom upgrade.

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• Justin Collins did a terrific job of installing our new shower and explaining the functions. I highly recommend him.

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• We had an issue with a defective part in our remodeling project. This costs some time in completion. This was in no way the fault of Zintex Remodeling Group. Jeremy went above and beyond all expectations, and got this resolved with daily updates! Additionally, I want Andrew to do ALL of our remodeling services as there is no one better. He took great pride in his work & didn't quit until we were 100% happy! A huge THANKS to BOTH of you!!

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• Justin Collins did a terrific job of installing our new shower and explaining the functions. I highly recommend him.

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• Antonio should be in the Guinness Book of World Record's for the fastest, cleanest and most professional shower install. Antonio arrived promptly at 8 am and the job was complete by 6:15 pm the same day. He left everything mopped and clean when the work was complete. I will be able to use the shower tomorrow evening. Antonio did a great job and I hope I can have him for my master bathroom which will be a bigger project. I had a great first experience with renovating-Thanks Antonio!!! I also want to thank Tom Dunlap for explaining everything in clear terms and all my expectations were met!!

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• Our experience with the Zintex Remodeling Group was smooth from the beginning to end. The Design Consultant/Steve Ripski made sure me and my wife understood the entire process to including making sure we were happy with our design choices and most importantly the finance options. The Project Manager/Dawn Bentley kept us updated every step of the way on the current status of the installation. Last but definitely not the least our installer/Marty was absolutely fantastic! He was very professional. He explained the whole installation process and he kept to his schedule. After the installation was complete, he reviewed everything with us and he left everything as clean, maybe even cleaner, than when he started. Marty did and excellent job. Me and my wife are very satisfied with everything. Thank you to the entire Zintex team.

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• Big shout out to the following for an amazing experience. Marco Lex Daniel Dawn Phil Matt I had a great experience with Zintex. The service was excellent and I’m pleased with the high quality products provided. Every single staff member I interacted with provided exceptional customer service experience for me, they were prompt setting service dates, they providing frequent updates, they were flexible with me making decisions and changing my mind few times. Lex, Matt, and Daniel provided great team work assisting Marco. It was a pleasure working with them. Marco- What can I say? He’s the best at what he does. He’s diligent, efficient, hardworking, polite, professional, calm, pays attention to the tiniest detail and he’s a great critical thinker. I have enjoyed seeing him daily from start to finish. He definitely turned my bathroom into an amazing place and I’m really thankful for his hard work and professionalism. I will recommend Marco a thousand times. I definitely think the price is reasonable and the value for my money is excellent. Thank you

  Walk-In Showers

• Antonio should be in the Guinness Book of World Record’s for the fastest, cleanest and most professional shower install. Antonio arrived promptly at 8 am and the job was complete by 6:15 pm the same day. He left everything mopped and clean when the work was complete. I will be able to use the shower tomorrow evening. Antonio did a great job and I hope I can have him for my master bathroom which will be a bigger project. I had a great first experience with renovating-Thanks Antonio!!! I also want to thank Tom Dunlap for explaining everything in clear terms and all my expectations were met!!

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• Brien was a great sales person, a very likeable guy. He gave us the impression that this would be a precisely done install by very competent installers. This did not turn out to be the case. Jacuzzi Remodel Means Zintex (in many states). In our state that means that you deal exclusively with Zintex. Our Jacuzzi shower installation began on 03/17/2025 and continued through 04/18/2025. There are some very nice people working at Zintex. From my experience with our Jacuzzi shower install ($18,614.00) many of these nice people seem to be overwhelmed with carrying out their responsibilities. I expected with such an expensive project that the installers would conduct the installation in a precise and exacting manner. They did not! Instead it was as if the installers had never done a Jacuzzi shower install before based on the numerous mistakes that were made. The two installers (both nice people) were in our house for over 12 hours. They said they would have finished except they had stripped the paint off the nut on the handheld hose because of a faulty washer and would have to bring the replacement part the next day. There was no walk through final inspection because if there had been they may have realized that they had made numerous errors: 1) the Teak Wood Seat was so badly mounted that the back of the seat could not be attached properly to the wall; 2) the Handrail was not level and looked obviously crooked; 3) the two Corner Shelves were obviously crooked; 4) the Exterior Caulking around the base was sloppily done; 5) the existing Quarter Round Molding (2 1/2") was removed from the left side at the base and not put back in place. On the right side this molding was removed and put back in a sloppy fashion; 6) the Bottom of the Door Frame was mounted in reverse fashion so that water leaked freely onto the outside floor when the shower was used. Even after this was corrected the door leaked excessively (Bad Design?). Another attempt to fix this was made 31 days later by adding a plastic/silicone snap on piece to the bottom of the door. It fell off 4 days later and I will try super glue to keep it on; 7) the Floor Made substantial Noise and was Very Bouncy; 8) the Shower Walls are not flush with the existing sheet rock walls; 9) the Diverter assembly did not line up with the shower head pipe coming out of the wall at the top and the On/Off assembly at the bottom. The Diverter was 1/4" off center; 10) the On/Off lever when turned completely to Off position is not vertical; 11) the Handle on the Shower Door was Crooked/Not Vertical - it was off by 1/8". It took the field manager (Genaro V.) two visits over the period of a month to correct/fix/re-do all but two of the problems which are not in a practical sense able to be fixed (walls not flush with existing sheet rock and On/Off lever not vertical when turned completely off). Genaro was Excellent! It was a very stressful month not knowing what could and what could not be fixed. My point is that even if everything could have been fixed the next day, this disastrous installation should never have occurred in the first place with such an expensive product. I requested a partial refund from Zintex and my request was initially ignored and then, finally, denied. All of the above makes Zintex look like a somewhat dysfunctional company. So, if you're getting a Jacuzzi remodel done by Zintex, all I can say is: Buyer Beware!

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• Alexander and his team were great!

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