What it’s actually like to work with us

Showing 2521–2544

• Zintex salesperson took advantage of me,a stressed out elderly woman caring for my husband with Alzheimer's.I didn't understand the cost,goods promised,or the contract.I said I wanted an estimate only.He insisted I had to sign immediately to lock in the price.I told him I was seeking help from the VA,husband is a retired veteran and he said 'sure'.but Zintex didn't help me proceed,only badgered me into signing the contract and requiring 50% *********** it's too late to submit a request to VA.I never even saw a product sample/pictures.I was told of specifics(built in shelves,safety bar)to be installed with the shower that were not delivered.There was no paper estimate given,and no copy of the contract that I asked for multiple times.I wasn't informed I could cancel within 3days,per the contract.The price they charged is grossly higher than the product delivered.The installers made mistakes causing several days to be added,we had no shower access for 6 days. They sent young inexperienced kids who had to keep calling for ******** shower head leaked right after being put in!Sales manager refuses to come to the house to remedy the situation! Zintex finally sent the installation manager, who threatened to put a lein on the house if I don't sign papers saying that the job is complete.thats a lie, the job is NOT complete!I had no choice but to sign because i'm afraid of losing my house.Still no paperwork/receipt has been provided!Installation manager eventually conceded to add the safety bars/shelves and remove the one they put in that was wrong, and spray the bottom of the shower with anti slip products.He only offered this as a resolution because my daughter complained on our behalf and threatened to get a lawyer. 4 months later and still haven't heard from them as to when they are going to FINISH this job. I'm still out 12k for a job worth a fraction of that. NOT a full bathroom remodel, ONLY a new shower! there have been other complaints yet the company does nothing

  Full Bathroom Remodels

• My bathroom looks wonderful. Both Darren and Joe did a great job. I got a new shower replacing the old one

  Walk-In Showers

• Ryan did a great job. We had a little hiccup with carpenter ants.Ryan knew who to contact and they came out that same day and took care of them. I am so happy with my new walk in shower. It looks and works fantastic.

  Walk-In Showers

• A little over done on sales pitch. Quality workmanship by Joel and Louise'. Cleaned up after them selves, great shower. Kate from the office always available to answer your question!

  Walk-In Showers

• My bathroom looks wonderful. Both Darren and Joe did a great job. I got a new shower replacing the old one

  Walk-In Showers

• The Zintex remodeling group/team did a superb job installing our new shower/remodel. Special thank you to our installer Dakota Bonnette. Dakota took the time to answer all of our questions. He was prompt early in the morning and did a phenomenal job. He kept us up to speed with progress as well. We are happy with his professional work! Dakota was simply the best to work with. Our account manager Kate Peper answered all our questions and provided outstanding customer service. Our field manager Trever Hudson was great to work with as well. Special shout out to manager Stephen (from Iowa) who was out assisting Dakota with heavy lifting. We appreciated his teamwork and attitude. He was super nice and great passing along status and support! We had a great team and love our new shower remodel! Thank you again Dakota and team for the excellent job.

  Walk-In Showers

• This company is absolutely wonderful, I had heard about the excellent customer service and was aware of it but now I can actually speak from personal experience. We had a new shower installed back in April of this year (2025) and loved it right away. It was beautiful, functional, and we had no issues with it whatsoever until just recently when I accidentally broke the handle off as I was exiting the shower! (I was in a massive hurry that day) I called Zintex-luckily I still happened to have a local phone number in my phone and I got an immediate response to schedule a time for a technician to come out, assess the problem and fix it. Trevor was the one who came to my home today and he did more than just fix the initial problem...I had ordered a shower filter from Big Berkey to install myself because our water here in Wichita is so nasty & unhealthy. I thought I'd just ask him to put it on for me and to my pleasant surprise, HE DID! This is above and beyond awesome customer service imo, because I didn't call him out here to do that yet he did it anyway. FREE OF CHARGE! Everything he did was free of charge!! Not to mention he was a very pleasant, polite, and knowledgeable young man who i felt very comfortable having in my home. Good customer service (AFTER the sale) doesn't often show up these days and superb customer service is even more rare!! I just can't say enough good things about Zintex and all the fine folks employed there. If you are contemplating hiring them to do any kind of work in your home or place of business, I can tell you this...you wont regret it if you do.

  Walk-In Showers

• Had slight leak at base of hose, Jason fixed it and works fine now, had a washer missing in the base.

  Walk-In Showers

• Ryan did a great job. We had a little hiccup with carpenter ants.Ryan knew who to contact and they came out that same day and took care of them. I am so happy with my new walk in shower. It looks and works fantastic.

  Walk-In Showers

• A little over done on sales pitch. Quality workmanship by Joel and Louise’. Cleaned up after them selves, great shower. Kate from the office always available to answer your question!

  Walk-In Showers

• Just wanted to give a quick shout out to Seth. He did an amazing job replacing our old tub shower combo with a large shower. The work is flawless and he was kind and professional and described his work the whole way. When I do the next bathroom, I'll be asking for Seth.

  Full Bathroom Remodels

• Everything went great. James Wilkins was a great installer. We called Allie which scheduled a technician to come out and spray the bottom of our shower which was too slick. Everything was great.

  Walk-In Showers

• We had the tub removed and a walk in shower installed. It looks fantastic. Our installer, Jeremy was great. He was very meticulous and did a fantastic job. Thank you Devon and Jeremy.

  Walk-In Showers

• Just wanted to give a quick shout out to Seth. He did an amazing job replacing our old tub shower combo with a large shower. The work is flawless and he was kind and professional and described his work the whole way. When I do the next bathroom, I'll be asking for Seth.

  Walk-In Showers

• Everything went great. James Wilkins was a great installer. We called Allie which scheduled a technician to come out and spray the bottom of our shower which was too slick. Everything was great.

  Walk-In Showers

• Awesome work!

  Walk-In Showers

• Zintex worked as they promised. Cleaned behind themselves every day. Took about four days exactly like they said I decided to wait to write a review until after they did some repairs for us which are lifetime warranty. They have now been here three different times over the past two years each time the repair trch was professional and quick. Matthew was our last repair tech this past week. He did a wonderful job.

  Walk-In Showers

• They did great work and fits my needs perfectly. It was a pleasure working with Alli and the rest.

  Walk-In Showers

• We had the tub removed and a walk in shower installed. It looks fantastic. Our installer, Jeremy was great. He was very meticulous and did a fantastic job. Thank you Devon and Jeremy.

  Walk-In Showers

• Justin Collins replaced our tub with a walk in shower. He was very friendly and made sure the placement of the seat and safety rails were at the correct height so that I could easily sit and stand up on my own. He was on time and cleaned up everything. And well...it looks AMAZING. Just like the pictures Charles had shown us. Who also was a great salesman and a lot of fun to visit with. Top of the line sales and service.

  Walk-In Showers

• Brett was awesome!!! We had a Jacuzzi tub to shower conversion and it went wonderful!!! Brett (with Zintex) not only did the demolition but also did the installation. He was on time and cleaned up afterwards. Brett with Zintex treated our home like his own. He was very professional and answered all my questions. He was the best!!!!

  Tub-to-Shower Conversions

• The whole process from start to finish was seamless. I had an unforeseen personal issue and they were able to change my start date. The person doing the job was so sweet and professional Every step of the way he would let me know where the project was. I love my shower it's beautiful.

  Walk-In Showers

• Justin Collins replaced our tub with a walk in shower. He was very friendly and made sure the placement of the seat and safety rails were at the correct height so that I could easily sit and stand up on my own. He was on time and cleaned up everything. And well...it looks AMAZING. Just like the pictures Charles had shown us. Who also was a great salesman and a lot of fun to visit with. Top of the line sales and service.

  Bathtub Replacements